Matt Merlino

Great customer service very friendly people overall would recommend BMW of Sarasota to family and friends recommend BMW of Sarasota to family and friends More

by SMSERRANO25 Verified Customer Verified Customer

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Very professional Staff was outstanding Will definitely be back with my BMW in the near future definitely be back with my BMW in the near future More

by LBIBLIS Verified Customer Verified Customer

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Very friendly and efficient. The service representative was very personable and helpful and so was the phone operator. The service representative was very personable and helpful and so was the phone operator. More

by moufabdo Verified Customer Verified Customer

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Customer service was great! I was in and out very quick repair. I will recommend this location again! I was in and out very quick repair. I will recommend this location again! More

by keyonnab98 Verified Customer Verified Customer

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Advisor was very precise and helpful, will definitely come here again for my next service! come here again for my next service! More

by TREXLER0510 Verified Customer Verified Customer

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Joshua is exceptional and very friendly. Josh shows sympathy and empathy which is hard to find these days. He made us feel so welcome and cared for. We hope he reaches supervisorsy level wit Josh shows sympathy and empathy which is hard to find these days. He made us feel so welcome and cared for. We hope he reaches supervisorsy level with the same compassion. More

by TRALER Verified Customer Verified Customer

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Great Quality service very professional and down to earth dealership. Will recommend to family and friends. dealership. Will recommend to family and friends. More

by George Parker Verified Customer Verified Customer

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Not my best service visit. It was warranty work on one item and a recall on the other. Only when I arrived did I learn they did not have the parts for the recall repair . Then It was warranty work on one item and a recall on the other. Only when I arrived did I learn they did not have the parts for the recall repair . Then once the car was repaired they failed to notify me so I had to wait 30 minutes to get the car. The warranty work done was on auto close motor for drivers door. Technician left messy hand prints all over front window First time I have had a poor experience More

by DOUG460 Verified Customer Verified Customer

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Great people, good service. Awesome experience all around. Would recommend to a friend. Best dealership in town. Awesome experience all around. Would recommend to a friend. Best dealership in town. More

by SMSERRANO25 Verified Customer Verified Customer

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Very efficient! However someone dropped the ball on my rental / courtesy car. Paula noticed me waiting so long and stepped in to solve the problem. She was terrific! However someone dropped the ball on my rental / courtesy car. Paula noticed me waiting so long and stepped in to solve the problem. She was terrific! More

by GILLILANDJIM Verified Customer Verified Customer

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