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Dealership Experience
1 yr, 10 mos
Industry Experience
19 yrs, 3 mos
Languages Spoken
English
143 Reviews
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143 Reviews of Matt Hoover
August 21, 2025
Matt Hoover was a pleasure to work with and is a real asset to your dealership! Hopefully he will be a part of your organization for a very long time. I HATE SURVEYS!!!!!! AND I HATE THAT I AM REQ asset to your dealership! Hopefully he will be a part of your organization for a very long time. I HATE SURVEYS!!!!!! AND I HATE THAT I AM REQUIRED TO RESET A PASSWORD FOR A SURVEY I NEVER INTENDED TO COMPLETE. P L E A S E. D O N O T S E N D A N O T H E R S U R V E Y T O M E. THANK YOU!!! More
by JOEZOOK
Verified Customer
July 31, 2025
Matt was awesome, very knowledgeable and detailed, communicated very well. Did as promised in getting my vehicle taken care of. Made sure the was a shuttle to get me to and from dealership. Overall gr communicated very well. Did as promised in getting my vehicle taken care of. Made sure the was a shuttle to get me to and from dealership. Overall great experience Thank you MAtt. More
by Melissa Cedillo
July 24, 2025
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. here. Came for just a quick oil change and was in and out. More
by HUNTER04
Other Employees Tagged: Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry
July 19, 2025
My issue and frustration is with GMC manufacturing as they continue to build and service products with parts known to be faulty; an absolute mess. However, Lacey, Matt and Robert Brogden GMC service did they continue to build and service products with parts known to be faulty; an absolute mess. However, Lacey, Matt and Robert Brogden GMC service did a great job navigating the issues to the best of their ability. Good communication with good follow ups. It’s important to differentiate between those that cause the problems and those that fix them. Their service department has been solid over the last two years in my opinion and experience. More
by HUTCH_BUILD
Other Employees Tagged: Lacey Pfannenstiel
July 18, 2025
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More
by REALFASTREFLEX
Other Employees Tagged: Jim Self, David Blackburn, Lacey Pfannenstiel, Jimmy Stateler , Cedric Mayberry, Katie Terry
July 10, 2025
Good service advisor. Prompt and efficient. Paid attention to what I said and solved the problem Prompt and efficient. Paid attention to what I said and solved the problem More
by TJFUNK
Other Employees Tagged: Terrie Horton, Sam Skid
July 10, 2025
Good communication from Matt. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor. Not related to him, but the cost to replace two headlight bulbs seemed prettttttty high, $870??. Maybe don’t charge an outrageous amount for labor. More
by Cameron.Thomsen.
