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Matt Hoover

Overview Reviews (38) Inventory (479)

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Matt Hoover

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

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4.8

38 Reviews

"AN OUNCE OF PREVENTION IS WORTH A POUND OF CURE"

Overview Reviews (38) Inventory (479)

Dealership Experience

6 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English

4.8

38 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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38 Reviews of Matt Hoover

June 15, 2025

Dealership Rating

Employee Rating

Very fast and friendly service from this dealership. Would highly recommend to others seeking vehicle service work. Would highly recommend to others seeking vehicle service work. More

by grexhoggatt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Jun 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you experienced fast and friendly service at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Employee Rating

New to the area and selected this dealership for service. They provided professional service and will be my selected dealer for future service. They provided professional service and will be my selected dealer for future service. More

by MIKEANDLESIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden's Olathe Buick GMC for your service needs! We're thrilled to hear that you found our service professional and that you've selected us as your go-to dealership in the area. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

Dealership Rating

Employee Rating

Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did the tune up, and then they picked me up when they were done. I will be going back when I need another tune up. Nice job guys. More

by EMILYGORDANIER90

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self

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Jun 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2025

Dealership Rating

Employee Rating

Jimmy Carpenter is a trustworthy team player for the buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. buyer and those seeking help. We felt we were spoiled by the service and overall care in our situation with the service need on our vehicle. More

by ANDREW.SHELBY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter

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Jun 13, 2025 -

Robert Brogden Buick GMC responded

Thank you so much, Andrew! It means a lot that you took the time to share your experience at Robert Brogden's Olathe Buick GMC. We're thrilled to hear that Jimmy earned your trust and made sure you were well taken care of. If there's ever anything you need down the road, don’t hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2025

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Employee Rating

Service was great and would be back again for another appointment . The guest area was clean and there are free snacks/drinks! appointment . The guest area was clean and there are free snacks/drinks! More

by theiling86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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Jun 11, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It’s always our goal to provide a clean and comfortable environment with added perks like snacks and drinks. We look forward to seeing you again for your next appointment! Sincerely, The Robert Brogden Buick GMC Team

June 09, 2025

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Employee Rating

Extremely happy! Prompt and professional. The service greater is a throwback and a very nice touch!!! I watched him walking around and having conversations. I was v Prompt and professional. The service greater is a throwback and a very nice touch!!! I watched him walking around and having conversations. I was very impressed with him during a time where those types of positions are cut. For me, that means A LOT!! More

by JEFF.DALRYMPLE0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Jeff! We're thrilled to hear that you were extremely happy with your experience at Robert Brogden's Olathe Buick GMC. It's great to know that our service greeter made a positive impression on you. We appreciate your recognition of the personal touch we strive to maintain. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

Dealership Rating

Employee Rating

Service by Matt was amazing. Got me in last minute after an unexpected issue! Will keep coming back. Got me in last minute after an unexpected issue! Will keep coming back. More

by DANAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 07, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that Matt was able to assist you with such great service and accommodate you last minute. It's our goal at Robert Brogden's Olathe Buick GMC to ensure our customers are well taken care of. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

Dealership Rating

Employee Rating

Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to none. More

by JimmyAcura

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Cedric Mayberry, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry , JIMMY CARPENTER

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Jun 08, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Dealership Rating

Employee Rating

Matt in the service department was great to work with. Explained the entire process & answered all my questions. Explained the entire process & answered all my questions. More

by Ryan

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Jun 04, 2025 -

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Ryan! We're thrilled to hear that Matt in our service department took great care of you and provided the support and guidance you needed. Your satisfaction means everything to us here at Robert Brogden's Olathe Buick GMC, and we truly appreciate you taking the time to share your experience. We look forward to helping you again down the road! Sincerely, The Robert Brogden Buick GMC Team

June 04, 2025

Dealership Rating

Employee Rating

Matt Hoover was a blessing. I can not thank him enough! He is awesome! THANK YOU? I can not thank him enough! He is awesome! THANK YOU? More

by kathylycai

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 05, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Matt was able to provide you with such excellent service. At Robert Brogden's Olathe Buick GMC, we strive to create great experiences for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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