Matt Gilbert
Matt Gilbert at W&L Subaru

Matt Gilbert | Page 14

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
165 Reviews
4.9

165 Reviews

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165 Reviews of Matt Gilbert

July 30, 2025

Dealership Rating
Employee Rating

Great service and communication while waiting! It was greatly appreciated because it was my first visit to the service department. More

by cowher07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

W&L Subaru responded

Thanks so much for your review! We're glad to hear your first visit was a 5-star visit!

July 10, 2025

Dealership Rating
Employee Rating

Always a great experience taking my vehicle here. They are very friendly ,helpful and keep you updated to date on your repairs. Unlike some other dealers. I will be a customer for life. More

by baccmc16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long, Keayon Williams, Pete Picciurro , Tony Barrenechea

Jul 10, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings! We are delighted to hear that your experience was exemplary!

July 02, 2025

Dealership Rating
Employee Rating

W&l is a great dealership they take care of the customers from to service. More

by bwhip63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long

Jul 07, 2025

W&L Subaru responded

Thank you so much for reviewing our dealership!

June 30, 2025

Dealership Rating
Employee Rating

Matt was a great help to me from the drop off to the pick up of my Impreza. He arranged for my loaner while my car was being serviced and updated me on what was being done and what was needed to fix the prob More

by MCQUISTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

W&L Subaru responded

Thanks so much for the feedback! We're glad you enjoyed the free service loaner! Have a great day!

June 26, 2025

Dealership Rating
Employee Rating

Great too work with Great to work with! !!!!! Great to work with!!!!!! Great to work with!!!!!!!!!!!!!!!!!! More

by c.antonhaines2017
Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Jun 27, 2025

W&L Subaru responded

Thank you thank you thank you! Have a great day!

June 25, 2025

Dealership Rating
Employee Rating

You are very prompt with your service and I was always kept informed on anything that may have to be done. More

by cindylea0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

W&L Subaru responded

Thank you for the 5-star review!

June 24, 2025

Dealership Rating
Employee Rating

Extremely busy when I arrived but the were very accommodating to assist with my service. More

by jpforestry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

W&L Subaru responded

Thanks so much! It was our pleasure helping you!

June 15, 2025

Dealership Rating
Employee Rating

I have no problem with the dealership! The last time I was there, I had a long wait time. I did have a slow leak in my tire so that may have taken some extra time. I am happy with the serv More

by jphoffman75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

W&L Subaru responded

Thanks so much for the review! Have a great day!

June 14, 2025

Dealership Rating
Employee Rating

Level of professionalism is like no other. From the start of dropping off vehicle to the updates about the repair and the completion were remarkable More

by adamwjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

June 10, 2025

Dealership Rating
Employee Rating

Fast repair and car looks like new! Great friendly service. Would definitely recommend for any collision repairs! More

by akopczick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long, Keayon Williams, Pete Picciurro , Tony Barrenechea

Jun 16, 2025

W&L Subaru responded

Thank you for reviewing your experience with our collision center!

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