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Matt Crocker
Matt Crocker at Robertsons GMC Truck, INC.
Refer Me

Matt Crocker

Service Advisor

Robertsons GMC Truck, INC.

2680 Cranberry Hwy
Wareham, MA 02571

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Matt Crocker

February 20, 2025

Dealership Rating
Employee Rating

purchased a truck beginning of January had a service issue with it as soon I got home it is now almost march and three trips back to the dealership to get it addressed and still have the issue no follow More

by zack257
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve in sales and Blake

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Feb 21, 2025

Robertsons GMC Truck, INC. responded

Thank you for sharing your experience with us. I understand your frustration regarding the ongoing service issue with your truck and the lack of follow-up from our sales department. Your feedback is important, and I appreciate you bringing this to my attention. Please reach out to me directly at Robertson's GMC so we can assist you in resolving this matter. I am committed to ensuring our customers are satisfied and will work to restore your confidence in us. Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 14, 2025

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Employee Rating

Due to the wonderful customer service is why I bought my new vehicle there. Thank you for everything you do . More

by fueled58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Timilty, Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia

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Feb 14, 2025

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! We're thrilled to hear that our customer service played a big role in your decision to purchase your new vehicle at Robertson's GMC. We appreciate your support and look forward to assisting you again in the future. Enjoy your new ride! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 13, 2025

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Employee Rating

Great family oriented dealership, very thorough from start to finish with the sales process. Would highly recommend for both family and work vehicles. The service department is very skilled and knowledg More

by davec182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Timilty, Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia

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Feb 13, 2025

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We truly appreciate your kind words about Robertson's GMC and our family-oriented approach. We're glad to hear that you found our sales process thorough and our service department skilled and knowledgeable. Your recommendation means a lot to us, and we look forward to assisting you with any future needs, whether for family or work vehicles! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 13, 2025

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Employee Rating

I have bought four trucks from them in the last 5 years. They have always treated me great. Like I’ve bought a hundred cars from them. Super friendly and easy to deal with. More

by frame2finishbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Timilty, Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia, Barry Ribeiro, Shelby Fuller, Peter Slezak , Kevin Crosby. Was outstanding

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Feb 14, 2025

Robertsons GMC Truck, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us at Robertson's GMC while purchasing your four trucks. Our team strives to make each visit friendly and seamless for all our customers. We look forward to seeing you again soon—thank you for being a loyal customer! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

February 03, 2025

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Employee Rating

Robinson‘s service department does an excellent job from the service representative to the mechanics. Parts department is very friendly efficient informative on the availability of parts they do a fine job More

by FREDFOURNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Stevenson, Jim Morrill, Barry Ribeiro, Shelby Fuller, Peter Slezak

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Feb 05, 2025

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We appreciate your kind words about Robertson's GMC service department and our mechanics. It’s great to hear that our parts team was able to provide you with efficient and informative service. We strive to do our best for our customers and hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 24, 2025

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Employee Rating

It's the place to go to buy any kind of truck or SUV! Sales people are friendly and know their product. The whole process is fast and simple from picking out a vehicle to driving it away and they even More

by KEN@LAND-TEK.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero, Karl Torrance, Andy Stevenson, Jim Morrill, Tony Saltalamacchia

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Jan 24, 2025

Robertsons GMC Truck, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you found Robertson's GMC to be the ideal place for purchasing a truck or SUV. Our team takes pride in providing a friendly and efficient experience, and we're glad you appreciated the fast process and our assistance with registration. We look forward to welcoming you back for your next visit! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 21, 2025

Dealership Rating
Employee Rating

Had an issue with my trailing components and they fixed it within hours . Great service More

by tsnitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Robertsons GMC Truck, INC. responded

Thank you for your kind words! We’re glad to hear that our team quickly addressed the issue with your trailing components. At Robertson's GMC, we strive to provide top-notch service and appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 19, 2025

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Employee Rating

serevice was exc didnt wait more than 1/2 hour every on e there is very profeshonal and polite More

by mike506capecod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Recupero, Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia

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Jan 20, 2025

Robertsons GMC Truck, INC. responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience at Robertson's GMC and that our team provided professional and polite service in a timely manner. We appreciate your kind words and hope to see you again soon! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 19, 2025

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Employee Rating

Service center is always excellent. The service center is quick, efficient, knowledgeable, and the communication is always great More

by TELLIER18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia

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Jan 20, 2025

Robertsons GMC Truck, INC. responded

Thank you so much for your kind words! We truly appreciate your positive feedback regarding our service center at Robertson's GMC. We strive to provide quick, efficient, and knowledgeable service, and it's wonderful to know that our communication has met your expectations. We look forward to assisting you again in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

January 17, 2025

Dealership Rating
Employee Rating

I have never had a bad issue here at Robertson's. I have been coming here for over 20 years and I am never pressured into anything. They help me make the decisions that are right for me. More

by PAUL@ESPSOUNDSYSTEMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Robertson, Andy Stevenson, Liz Sellinger, Jim Morrill, Tony Saltalamacchia

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Jan 18, 2025

Robertsons GMC Truck, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience at Robertson's GMC over the past 20 years. It's our goal to provide a pressure-free environment and assist you in making the best decisions for your needs. We look forward to continuing to serve you in the future! Sincerely, Ali Robertson, Dealer Principal - ali@robertsonsgmc.com

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