

Matt Chevier
Service Manager
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
194 Reviews
Write a Review194 Reviews of Matt Chevier
July 25, 2025
Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More
Other Employees Tagged: Joe Foster, Greg Melino, Alexandra S., Matthew Melino, Yadiel Martinez
July 10, 2025
Good service notified with video and estimate. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. More
Other Employees Tagged: Alexandra S., Matthew Melino
July 09, 2025
Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More
Other Employees Tagged: Alexandra S., Matthew Melino
July 09, 2025
Should go over all pricing options when dropping off a car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service directo car for service. The car was not ready at the time I was originally told. I received an unusable coupon in the mail. Fortunately, the service director is looking into it. More
Other Employees Tagged: Scott
June 30, 2025
They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More
Other Employees Tagged: Greg Melino, Matthew Melino, Yadiel Martinez
June 21, 2025
I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez , Brandon
June 20, 2025
Did not have the best of luck getting in touch with the dealership when an issue came up with my car. It took a week to talk to someone and in the end, my car ended up not getting fixed properly. dealership when an issue came up with my car. It took a week to talk to someone and in the end, my car ended up not getting fixed properly. More
Other Employees Tagged: Greg Melino
June 08, 2025
The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More
Other Employees Tagged: Alexandra S., Matthew Melino


