Matt Chevier
Service Manager
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
247 Reviews
Write a Review247 Reviews of Matt Chevier
February 28, 2026
Very helpful. I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately I hit a pothole and my car was making awful sounds. I took it in to the service department with no appointment and they took care of it immediately. More
Other Employees Tagged: Alexandra S., Matthew Melino
February 27, 2026
Dealer perform oil change fast and I want to thank the dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic in dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic indicator and that they believe there is no gas in the oil. I sincerely respect and understand the dealer opinion. In my opinion the oil dilution problem persists. As per the Hyundai Owners Manual Page 9-19 the oil level should be between F (Full) and L (Low) Marks. I clearly understand that a little of oil over the Full Mark is considered normal for a Hybrid engine. However, I have observed that the oil level around 1K to 1.5K miles raise almost near the end of the dipstick plastic indicator. The plastic end of the indicator which is about 5/8” above the “Full Level Mark”. A little amount of oil above the “Full Mark” is considered normal, however almost of 1/8” at the end of the dipstick plastic indicator after 1 or 1.5K miles could be a red-flag. Car economy since day of purchase has been 27 sometimes 28 miles per gallon never 35 city or highway. After buying 9 Hyundai cars during the past 11 years this is the first time I’m considering to trade my car for another brand not because of the service provided but for the annoyances observed about my hybrid engine. I haven’t seen yet the advantage of the Hyundai Hybrid power train in my car. Weird banging noise when starting the engine cold, loud noise when idling and the heater turns on and very poor fuel economy. Perhaps the gasoline is evaporating or something else is making the engine oil level to raise above specifications and without triggering an ECM Error which is very difficult to diagnose. It could be a mechanical or a design problem of my hybrid power train. Sincerity: JR (Retiree Mechanical Engineer with vast experience in the automotive industry. More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez
February 24, 2026
Excellent. Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Alexandra S., Matthew Melino, Eric Finnefrock, John Nagle, Yadiel Martinez , Tres
February 23, 2026
Very friendly and professional service staff. The new remodel is very nice. I wish there was a quiet area or a way to stop people from talking on their speakerphone for an hour. It creates a The new remodel is very nice. I wish there was a quiet area or a way to stop people from talking on their speakerphone for an hour. It creates a hostile waiting experience for other customers. More
February 21, 2026
Everything great. Thank you for your time. Place is brand new and service is great Thank you for your time. Place is brand new and service is great More
Other Employees Tagged: Alexandra S., Matthew Melino
February 19, 2026
Fast service, communicated when work was completed in a timely manner. Reasonably priced. Will do business with again. timely manner. Reasonably priced. Will do business with again. More
Other Employees Tagged: Alexandra S., Matthew Melino
January 30, 2026
Matt was great with communication. Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing m Repair was done and car was ready as promised. I had Matt check my tires. They were replaced with all wheel alignment. A coupon was the only thing missing to make the experience go from good to great! More
Other Employees Tagged: Alexandra S., Matthew Melino
January 30, 2026
Matt Melino was excellent. He did a great job upfront of explaining the work that be done and the estimated cost for the work. Matt also took the time to answer questions regar He did a great job upfront of explaining the work that be done and the estimated cost for the work. Matt also took the time to answer questions regarding my vehicle. More
Other Employees Tagged: Matthew Melino
January 29, 2026
Everyone was easy to work with when I needed to get the recalls done. I was able to get a loaner which made it convenient. recalls done. I was able to get a loaner which made it convenient. More
Other Employees Tagged: Alexandra S., Matthew Melino

