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Mathew Rivera

Overview Reviews (720) Inventory (288)

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Mathew Rivera

Mathew Rivera | Page 68

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me

4.9

720 Reviews

Overview Reviews (720) Inventory (288)

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mathew Rivera

July 12, 2022

Dealership Rating

Employee Rating

Have been a customer for menu years, I go back because they are that good! they are that good! More

by DPISLL

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias, Mike Giordano

Jul 13, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your loyalty to our dealership!

July 11, 2022

Dealership Rating

Employee Rating

Matthew R. was fantastic! We are from out of town and got into a bind with our car that needed checked and he was able to get us in pretty quickly on a Saturda was fantastic! We are from out of town and got into a bind with our car that needed checked and he was able to get us in pretty quickly on a Saturday morning. We pulled in and he was very helpful and understood our concern about our car needing diagnosed for safety to drive 10hours back to Ohio after a road hazard mishap. More

by Carmina

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 11, 2022 -

Carmina responded

The above is accurate. Carmina Hunter

July 09, 2022

Dealership Rating

Employee Rating

When I arrive for servicing, someone attended to me right a way. Fast and effective customer service a way. Fast and effective customer service More

by nickeshawint

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Giordano

Jul 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 06, 2022

Dealership Rating

Employee Rating

organize and service is fast. Matthew R. attended yo me as soon as I step in. Matthew R. attended yo me as soon as I step in. More

by dansf241

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

July 01, 2022

Dealership Rating

Employee Rating

Straight forward and excellent service. Easy to find help and when the appointment was finished, staff made sure to let me know my appointment was over Easy to find help and when the appointment was finished, staff made sure to let me know my appointment was over More

by jfet105

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mike Giordano

Jul 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a 5 star service review. We look forward to seeing you again for your next service visit.

June 29, 2022

Dealership Rating

Employee Rating

I got my oil changed. I am able to bring my lap top and work while waiting. I am able to bring my lap top and work while waiting. More

by al.sutctiffe

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 30, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 20, 2022

Dealership Rating

Employee Rating

Friendly, efficient, professional. Quiet sitting area. Car work completed timely. Clean bathroom. Updated my personal info. Quiet sitting area. Car work completed timely. Clean bathroom. Updated my personal info. More

by IVARUB

Verified Customer

Recommend Dealer

Yes

Jun 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 13, 2022

Dealership Rating

Employee Rating

My first time at the service department, it went as expected. Vehicle has 4900 miles. expected. Vehicle has 4900 miles. More

by Jseckler72662

Verified Customer

Recommend Dealer

Yes

Jun 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

June 08, 2022

Dealership Rating

Employee Rating

Clean good customer service,Matt is very helpful a+++I am happy to have my car service at Toyota Wappingers Falls happy to have my car service at Toyota Wappingers Falls More

by DATKHACH75

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Jun 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Matt!

June 02, 2022

Dealership Rating

Employee Rating

I count on the prompt service and continued progress as my Vechicle is being serviced. Always a pleasure! my Vechicle is being serviced. Always a pleasure! More

by JOYSKI106

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding feedback regarding your recent experience with us!

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