Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 69

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

May 25, 2022

Dealership Rating
Employee Rating

After the car was serviced and I drove up the street it was making 2 different noises that it didn’t have before it was worked on. They were great at riding along to hear them. The shuttle me home and we’r More

by RUTS93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience working with us. We truly appreciate your kind words and hope to see you again in the future!

May 19, 2022

Dealership Rating
Employee Rating

Great service. Kept me informed and provided transportation home while I waited for work to complete. More

by Kathilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

May 18, 2022

Dealership Rating
Employee Rating

Very accommodating, courteous, respectful. Always informed you what’s wrong with ur vehicle and what they are going to do. More

by MR.RICHGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Ben Carlson , Evin Calderon, Allison Croshier

May 19, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership!

May 06, 2022

Dealership Rating
Employee Rating

Open, friendly, helpful, and no pressure to have to complete unnecessary work. I drive an hour and out of state to get this level of service More

by SandraVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

DCH Wappingers Falls Toyota responded

Thank you for the outstanding feedback, Sandra! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

May 04, 2022

Dealership Rating
Employee Rating

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educated. More

by gd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

gd responded

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educate

May 03, 2022

Dealership Rating
Employee Rating

Great maintenance and customer service and always pleasant and go above what’s necessary with service thank you More

by homefre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 27, 2022

Dealership Rating
Employee Rating

Service was very professional and efficient and timely. Very knowledgeable in hybrid synergy cars and very friendly service More

by Ronrrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're pleased you had such a great experience at our dealership!

April 25, 2022

Dealership Rating
Employee Rating

It was very professional. All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . More

by BrendonWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein

Apr 26, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Dealership Rating
Employee Rating

Efficient and thorough. Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and ou More

by johnsonsandra30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Dealership Rating
Employee Rating

They were able to get me in the same day for a service and it was done in a timely manner. More

by Kloc6171
Recommend Dealer
Yes
Apr 11, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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