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Mathew Rivera

Overview Reviews (720) Inventory (288)

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Mathew Rivera

Mathew Rivera | Page 39

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9

720 Reviews

Overview Reviews (720) Inventory (288)

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mathew Rivera

September 09, 2023

Dealership Rating

Employee Rating

The service was courteous and excellent Everything that needed to be done was easily explained needed to be done was easily explained More

by Rskyking1

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Sep 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words for our service team.

August 31, 2023

Dealership Rating

Employee Rating

Just great. No problems. In and out quickly. Reliable and dependable. Everything was great. Have a nice day. No problems. In and out quickly. Reliable and dependable. Everything was great. Have a nice day. More

by ddeansix

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daryl Callahan, Robert Goldberg, Karl Boye, Thomas Hackett, Ben Carlson, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas

Sep 01, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 28, 2023

Dealership Rating

Employee Rating

This is my second time at this dealership and I still think they are fantastic@ think they are fantastic@ More

by jcan64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Gasiunas

Aug 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with our team! We are so glad that everyone was so helpful during your visit!

August 27, 2023

Dealership Rating

Employee Rating

The staff was friendly and I formed me about every step of the service; with both a video and documentation of service being provided. It was all conducted in a timely manner. of the service; with both a video and documentation of service being provided. It was all conducted in a timely manner. More

by nikita9293

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 21, 2023

Dealership Rating

Employee Rating

Good service Friendly staff Fast and efficient Did have to wait a little for an appt. have to wait a little for an appt. More

by SUZ81052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Aug 21, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are glad that our team was helpful during your visit.

August 18, 2023

Dealership Rating

Employee Rating

Work done in a very timely fashion. I really like the video at the end, showing me the undercarriage and what they found. People were very friendly. I really like the video at the end, showing me the undercarriage and what they found. People were very friendly. More

by hillbjh

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 17, 2023

Dealership Rating

Employee Rating

Got my Tacoma’s oil changed service reps were quick and on time would highly recommend them. on time would highly recommend them. More

by MCAPRIGLIONE164

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 18, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 10, 2023

Dealership Rating

Employee Rating

Have a lot of trust for everyone at DCH Wappingers they are all Professional & courteous thats why I always bring my Vehicles to them. are all Professional & courteous thats why I always bring my Vehicles to them. More

by CARBONARROW308

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Aug 10, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 05, 2023

Dealership Rating

Employee Rating

Courteous service. They had my vehicle ready quickly and kept me informed on the progress of my service. They had my vehicle ready quickly and kept me informed on the progress of my service. More

by LWATHP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Aug 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

August 02, 2023

Dealership Rating

Employee Rating

Courtesy, reliable, caring ,respectful, knowledgeable, professional and dedicated, I'll recommend any known person to service their car at that location professional and dedicated, I'll recommend any known person to service their car at that location More

by FOsei65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas

Aug 02, 2023 -

DCH Wappingers Falls Toyota responded

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