Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
Refer Me

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
520 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

12 yrs, 10 mos

Languages Spoken

English English

4.8

520 Reviews

Write a Review

520 Reviews of Mathew Rivera

December 21, 2024

Dealership Rating
Employee Rating

It starts when you enter the Toyota dealership. Everybody is very cooperative from the desk to the mechanics and I really enjoy the video that they show what’s going on with your car and your tires More

by OCERAROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas, Judy Deems

Report | Print
Dec 22, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so happy to hear that you had such a positive experience with our team. It's great to know that you enjoyed the video and found it helpful in understanding the condition of your truck. We're grateful for your trust in us and look forward to continuing to take care of your vehicle's needs in the future!

December 20, 2024

Dealership Rating
Employee Rating

Vr ok ofif u r askinc 4 azfavokrr. @-4if Uruzgan parking afavor do notmaukë rijles ok 4 More

by jdasgold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review!

December 19, 2024

Dealership Rating
Employee Rating

Matthew was very helpful in keeping me updated and explaining to me what was going on with my car More

by TESSAS0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 19, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that Matthew provided great service and kept you informed throughout the process. We appreciate your trust and look forward to assisting you again!

December 19, 2024

Dealership Rating
Employee Rating

Speedy service , polite and respectful young man service with a smile. He deserves a raise. More

by Cleoqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team. We truly appreciate your feedback and will be sure to pass it along to recognize the young man who assisted you. 😊

December 10, 2024

Dealership Rating
Employee Rating

Great customer service! Matthew was excellent with us. Service like this keeps us coming back! More

by patrice.keesler914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 10, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Matthew provided you with excellent service. We truly appreciate your continued trust in us and are thrilled to know that our customer service keeps you coming back. We look forward to serving you again soon!

December 10, 2024

Dealership Rating
Employee Rating

My husband & I have bought all of our cars from this dealership over the past 20 years. We have found it to be excellent. We love the manager Lee. Melissa Sinapi has been our salesperson for our last 3 More

by CLIFTON.CHUCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sinapi, Andrew Bartko , Angel -financial & Manager Lee

Report | Print
Dec 10, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your loyal support over the past 20 years! We are thrilled to hear that you’ve had excellent experiences with us and that Lee, Melissa, and Angel have all played a part in making your car-buying journey enjoyable. We're so glad you've loved all your Priuses and RAV4s! Your continued trust means the world to us, and we look forward to assisting you with any future vehicle needs. Thank you again!

December 08, 2024

Dealership Rating
Employee Rating

Very helpful and respectful. Knowledgeable and professional. Pleasant. Follows up in timely manner. Explains the situation well. More

by Melanieethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 08, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive feedback! We're thrilled to hear about your experience and that our team member's professionalism, respectfulness, and timely follow-ups made a difference. Clear communication and thorough explanations are what we strive for, and it's great to know we met your expectations.

December 02, 2024

Dealership Rating
Employee Rating

They were fast and efficient and the price was very right. I have bought three cars from them More

by maddy1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

Report | Print
Dec 02, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and support! We’re thrilled to hear that you’ve had a fast, efficient experience with us, and that the pricing met your expectations. We truly appreciate you choosing us for all three of your car purchases, and we look forward to serving you again in the future!

November 26, 2024

Dealership Rating
Employee Rating

Everything was easy and smooth from time I walked in the door. I was made aware of the status and work being done to the car along the way. More

by Willis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avi Avitan, Judy Deems

Report | Print
Nov 26, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad everything went smoothly and that you were kept informed throughout the process. It’s our goal to provide clear communication and excellent service every step of the way. We truly appreciate your feedback and look forward to assisting you again in the future!

November 23, 2024

Dealership Rating
Employee Rating

the service department was outstanding. They kept me informed of the status of my Tacoma and in my opinion did a fantastic job. I highly recommend DCH Toyota service department More

by utrek69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Andrew Bartko

Report | Print
Nov 23, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service department. Keeping our customers informed and ensuring their satisfaction is a top priority. We truly appreciate your recommendation and look forward to serving you again in the future!

1
2
...
52

Dealership Inventory (285 Vehicles)

used 2019 Toyota 4Runner car, priced at $27,990
2019 Toyota 4Runner
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
$27,990
View Details
used 2023 Nissan Leaf car, priced at $18,491
2023 Nissan Leaf
used
Gun Metallic exterior
Automatic
Front-wheel Drive
$18,491
View Details
used 2022 Chevrolet TrailBlazer car, priced at $22,990
2022 Chevrolet TrailBlazer
used
Summit White exterior
Automatic
All-wheel Drive
$22,990
View Details
used 2024 Toyota 4Runner car, priced at $43,291
2024 Toyota 4Runner
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
$43,291
View Details
used 2021 Toyota Tacoma car, priced at $37,493
2021 Toyota Tacoma
used
Barcelona Red Metallic exterior
Automatic
Four-wheel Drive
$37,493
View Details
used 2012 Chevrolet Cruze car, priced at $6,990
2012 Chevrolet Cruze
used
Silver Ice Metallic exterior
Automatic
Front-wheel Drive
$6,990
View Details
View All Inventory