Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
559 Reviews

Dealership Experience

4 yrs

Industry Experience

13 yrs, 4 mos

Languages Spoken

English English

4.8

559 Reviews

Write a Review

559 Reviews of Mathew Rivera

June 24, 2025

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Excellent service and very well in tune with my problem and needs all were professional More

by JOSEPH.UVA
Service Price Transparency
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Recommend Dealer
Yes
Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!

June 19, 2025

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Scheduled service was completed quickly and without issue and they provided a detailed report on the condition of my vehicle. Excellent work More

by emblatz
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Recommend Dealer
Yes
Jun 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your service was completed swiftly and that our detailed vehicle report met your expectations. We appreciate your kind words and look forward to serving you again!

June 18, 2025

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They got the job done. So far no leaks. My car was ready when I needed it. More

by mrnegative248
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

Jun 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear the job was done right and your car was ready on time. If you need anything else, we're always here to help!

June 13, 2025

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I appreciate the customer service I received Matthew was wonderful. This dealership was highly recommended and I’m glad I came in. thank you very much, Wappingers Toyota. More

by Cynthiabooboo42
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Recommend Dealer
Yes
Jun 15, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so happy to hear that Matthew provided you with wonderful customer service. We appreciate you choosing Wappingers Toyota and are grateful for your recommendation. Thanks again, and we look forward to serving you in the future!

June 08, 2025

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Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
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Recommend Dealer
Yes
Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 07, 2025

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I had a good service appointment today. Got what needed to be done and got in and out quickly. More

by burnsmoose
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Recommend Dealer
Yes
Jun 07, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad your service appointment went smoothly and you were in and out quickly. We appreciate your business and look forward to serving you again!

June 06, 2025

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Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
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Recommend Dealer
Yes
Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

June 02, 2025

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The staff is always friendly and professional. My husband and I have purchased our last 4 cars from DCH More

by TEACHCO25
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare

Jun 02, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty! We're so happy to hear that you and your husband have had such positive experiences with our friendly and professional team. It’s always a pleasure to help, and we truly appreciate you choosing DCH for your last four vehicles!

May 31, 2025

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Wow, Wow, Wow, is all I can say. I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a serv More

by rgraham12111965
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

May 31, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your incredible experience! We’re truly grateful for your continued loyalty and are thrilled that our team at DCH Wappingers Toyota exceeded your expectations once again. It’s our goal to always provide service that goes above and beyond, and your story is a great reminder of why we do what we do. We’re honored you choose to drive the extra distance to work with us—it means a lot. We look forward to continuing to provide you with top-notch service for many miles to come.

May 28, 2025

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It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
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Recommend Dealer
Yes
May 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

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