Mathew Rivera

Excellent communication throughout the process. Easy in and out. All people I met were attentive and polite. Thank you Easy in and out. All people I met were attentive and polite. Thank you More

by preillyirsa1 Verified Customer Verified Customer

Report | Print

Made a 1pm appointment a week ahead of time for a third brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. More

by AJPISAN Verified Customer Verified Customer

Report | Print

The staff was pleasant and helpful. Made sure to contact us with any updates on the work Made sure to contact us with any updates on the work More

by rvlmb Verified Customer Verified Customer

Report | Print

As always, service is top of the line at DCH Wappingers Toyota! In and out very quickly, never have an issue. I always recommend them when someone asks about purchasing a new vehicle. Toyota! In and out very quickly, never have an issue. I always recommend them when someone asks about purchasing a new vehicle. More

by JASONGRASSICK Verified Customer Verified Customer

Report | Print

Not a fan of the tactics they use to take advantage of customers. Telling me I need new brakes, tires, and filters for my car, when mechanics in family have confirmed that they are perfectly fine for now. customers. Telling me I need new brakes, tires, and filters for my car, when mechanics in family have confirmed that they are perfectly fine for now. The worst part is they are wanting to charge more than triple what it would be to do it myself. I paid for lifetime oil changes and that is the only reason that I use this shop. More

by MARISAP092801 Verified Customer Verified Customer

Report | Print

They kept me up to date with direct videos of the potential defects found and the recommended services needed to keep my automobile running smoothly potential defects found and the recommended services needed to keep my automobile running smoothly More

by JOHNNATTRAS197 Verified Customer Verified Customer

Report | Print

Check in and check out was quick, easy, and efficient. However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenanc However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenance performed, my accessory battery failed, rendering my car temporarily inoperable. The mechanic I used before I bought this Toyota would always check the battery. You should too! More

by PJRED Verified Customer Verified Customer

Report | Print

My 4 Runner was in for a NYS inspection and was checked for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My o for other possible issues. Matthew was extremely helpful and kind. It was suggested that repair work is necessary that is part of the suspension.My only concern was that the video that was filmed was difficult to understand. Matthew was able to explain everything to me. I will be following up this repair in the next few weeks. More

by SOFTWINDS23 Verified Customer Verified Customer

Report | Print

Customer service is excellent as soon as I drive inside the service center I am welcomed, and going inside to the Service Advisor, the same. the service center I am welcomed, and going inside to the Service Advisor, the same. More

by Kimverven Verified Customer Verified Customer

Report | Print

Overall a great experience getting my car serviced at DCH toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. toyota service center. Everyone I dealt with, from service writers to technician were pleasant and thorough. More

by MARKAE16 Verified Customer Verified Customer

Report | Print