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Marlena Anzalone
Marlena Anzalone at Executive Volkswagen
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Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
78 Reviews
5.0

78 Reviews

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78 Reviews of Marlena Anzalone

January 06, 2025

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Employee Rating

I have been going to this dealership for many year both for purchasing cars and service I have had good results on both counts More

by LAWALLMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Executive Volkswagen responded

Thank you! It has been a pleasure serving you over the years. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years.

November 18, 2024

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Employee Rating

Service advisor was helpful with understanding on maintenance of the vehicle When arrived was promptly greeted More

by sayanhp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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Nov 18, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

November 16, 2024

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Employee Rating

Very friendly and accommodating. I would highly recommend them to friends and family and have been there for over 7 years More

by marylou1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Nov 18, 2024

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Volkswagen, Marylou, we look forward to having you as a valued customer for many years to come!

November 15, 2024

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Employee Rating

Recently transferred my vehicle service to Executive. The staff is friendly, knowledgeable while providing excellent service. Highly recommend! More

by DCASSELL_99
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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Nov 18, 2024

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2024

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Employee Rating

No hassles dropping off or picking up. The staff was courteous and professional as always. More

by C.HORNAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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Nov 14, 2024

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2024

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Employee Rating

Clean, professional, friendly, state of the art, kind knowledgeable, pleasant, quick, excellent, kind, expensive, helpful More

by KEYOANN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon

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Nov 11, 2024

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 10, 2024

Dealership Rating
Employee Rating

I come here all the time great service friendly staff. Very helpful i highly recommend More

by Clayton6331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, David Knapp, Chris Bonilla, Skip Scanlon

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Nov 11, 2024

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2024

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Employee Rating

Great staff, wonderful facilities very clean and comfortable. Fast and expertly maintained service department, love the video you receive while they are working on your vehicle so there are no surpr More

by LESLIE53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Eleanor DuPaul, Skip Scanlon

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Nov 11, 2024

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 10, 2024

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Employee Rating

Very responsive and kept me informed of the progress via the text app when you check in. More

by pbialo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

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Nov 10, 2024

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

November 07, 2024

Dealership Rating
Employee Rating

Service was quick. Everyone was friendly. Waiting room was neat and clean, beverages were available. More

by JLAROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn

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Nov 10, 2024

Executive Volkswagen responded

Thank you for the five-star rating for our service department! We look forward to serving you in the future.

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