Mark Mitchell | Page 21

Loved my buying experience! Our experience at Infiniti of Birmingham with Josette Rice was incredible! Josette was courteous, no pressure, quick to respond, and informative. We Our experience at Infiniti of Birmingham with Josette Rice was incredible! Josette was courteous, no pressure, quick to respond, and informative. We first visited to test drive the 2019 QX50 that we’d seen on Cars.com. While we loved the car, there were some features we wanted that weren’t available on the Pure that we test-drove. Josette was sensitive to our budget, helped us to prioritize my “have to’s” and “extras”, and searched the fleet until she found my car! She was honest about the features that are nice to have but that drivers often report using less than one might initially think. Once I test drove it and went home to discuss with my husband, she worked to prepare the paperwork so that we had a quick, easy, and seamless signing experience. Josette and her team at Infiniti Birmingham were a dream to work with! They are definitely individuals I hope to work with again in the future. More

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It took me a while I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to bu I met Karen 3 years ago when I test drove a new QX80. Life happened and I never bought a vehicle . I kept looking and trying to decide what to buy. I really wanted a QX80 for the towing ability and passenger space, but was also considering a Toyota Sequoia, Tahoe or Surburban. Karen and I emailed a few times over the 3 years and was always very patient with me. June 14th, 2019 I stopped by Infiniti of Birmingham to see what was on the used lot but had no intentions of buying a vehicle that day. Karen walked out of the showroom and patiently showed me the used QX80s. I found a '16 QX80 that met my needs and bought on the spot. I would highly recommend her. More

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Josette was great! Everybody was very nice and helpful. Josette was our contact. She helped up through each step and was very nice through it all, even though we kept Everybody was very nice and helpful. Josette was our contact. She helped up through each step and was very nice through it all, even though we kept her there late. More

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Awesome Thank you, Mr. Dudley for your help in our purchase of our new vehicle. You we very helpful in every way. We have bought several vehicles over the yea Thank you, Mr. Dudley for your help in our purchase of our new vehicle. You we very helpful in every way. We have bought several vehicles over the years and our experience with your dealership was one of our best that we have had. Thanks again for making our experience so easy. We will definitely recommend you guys to everyone!! More

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Great Experience! I had a great experience at Infiniti of Birmingham. My sales consultant, Josette Rice was patient, kind and very responsive. She made sure I got the c I had a great experience at Infiniti of Birmingham. My sales consultant, Josette Rice was patient, kind and very responsive. She made sure I got the car I wanted and helped me understand my purchase! More

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Great Experience! My purchase was a great experience for what can be a stressful time. My interaction with Karen Lloyd felt genuine. They were professional yet engaging My purchase was a great experience for what can be a stressful time. My interaction with Karen Lloyd felt genuine. They were professional yet engaging! More

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Very pleased We had a wonderful experience purchasing our Infiniti. Tom, Mark, and Dana were nothing but exceptional. We would recommend them over and over. They m We had a wonderful experience purchasing our Infiniti. Tom, Mark, and Dana were nothing but exceptional. We would recommend them over and over. They made the process enjoyable. More

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Excellent service! Karen and the who crew at Infiniti of Birmingham were excellent. They were courteous, cordial and professional. Would definitely recommend them to any Karen and the who crew at Infiniti of Birmingham were excellent. They were courteous, cordial and professional. Would definitely recommend them to anyone looking to be a vehicle! More

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Fast and Friendly I was extremely pleased with the way I was treated from the time I entered the dealership till when I left. Josette was so helpful with my transactio I was extremely pleased with the way I was treated from the time I entered the dealership till when I left. Josette was so helpful with my transaction. She made sure I knew how to work all features in vehicle before I left. I will definitely be recommending my friends and family to visit Josette and Infinity of Birmingham. More

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Awesome Experience Most dealerships only try to sell you a car, but Mark and Barry were very honest and so helpful to my husband and me! Infinity of Birmingham has gaine Most dealerships only try to sell you a car, but Mark and Barry were very honest and so helpful to my husband and me! Infinity of Birmingham has gained customers for life, due to their outstanding knowledge and customer service!! Sincerely, The Dedricks More

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