Joel Garcia

Infiniti of Birmingham was a great experience. Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never Michael Lee, was even better. He was very knowledgeable and helpful in all aspects of the dreaded car buying experience. Michael was honest and never pushy. He patience and kindness are amazing More

Print

When I reached out to the sales department at Infinity of Birmingham regarding a vehicle I was interested in, salesperson Tiffany Williams guided me in the process of negotiating a deal with which I was very Birmingham regarding a vehicle I was interested in, salesperson Tiffany Williams guided me in the process of negotiating a deal with which I was very satisfied. She is knowledgeable, professional, and went above and beyond in assisting me. If you are looking for a new ride, I encourage you to reach out to Tiffany at Infinity of Birmingham. You will be glad you did! Walter Brown More

Print

The entire staff goes above and beyond to make the buying experience, a positive experience. We have nothing but good things to say about this dealership!! Tiffany was excellent in providing us with the veh experience, a positive experience. We have nothing but good things to say about this dealership!! Tiffany was excellent in providing us with the vehicle walk through and is very detailed with explaining everything the vehicle has to offer!! More

Print

Tiffany Williams gave us amazing and attentive customer service. The Birmingham dealership was very professional and a great experience! service. The Birmingham dealership was very professional and a great experience! More

Print

Wife came in for a recall check - everything was fine, and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has alwa and she said it was a very nice experience. They have always been great to us, and we've purchased a couple of vehicles from them. The staff has always been top-notch. More

Print

Infinity of Birmingham has an amazing sales staff and wonderful customer service. They always take great care of me and my family! wonderful customer service. They always take great care of me and my family! More

Print

I will always take my QX80 to Infiniti of B'ham as they have never not gone over the top to make my routine checkups as easy as could be. I've never had even the smallest issue come up in my 10 yrs of goi have never not gone over the top to make my routine checkups as easy as could be. I've never had even the smallest issue come up in my 10 yrs of going there! More

Print

⭐⭐⭐⭐⭐ I have been a customer of Infiniti of Birmingham for several years and have generally had excellent experiences with both the sales and service departments. Recently, I experienced a cooling syst for several years and have generally had excellent experiences with both the sales and service departments. Recently, I experienced a cooling system issue with my 2017 Infiniti QX50 that required multiple visits and became a frustrating situation. After an initial repair for leaking heater hoses, additional cooling system concerns led to the discovery of a leaking radiator. As a customer, it was difficult to face the possibility of another major repair so soon after the first one. What ultimately made the difference was the professionalism and commitment of Service Manager Crue Carter. Crue took the time to review the repair history, listen to my concerns, personally investigate the situation, and provide detailed explanations regarding the diagnosis. Most importantly, he went above and beyond by advocating on my behalf and securing factory goodwill assistance that covered the radiator replacement. While no one enjoys unexpected vehicle repairs, I believe true customer service is revealed when challenges arise. Crue demonstrated integrity, professionalism, and a genuine commitment to customer satisfaction. His efforts turned a frustrating experience into a positive resolution and restored my confidence in Infiniti of Birmingham. Thank you to Crue Carter and the Infiniti of Birmingham team for standing behind your customers and working toward a fair outcome. That level of service is appreciated and remembered. More

Print

Tiffany and the whole team were great to work with I would definitely recommend Infiniti Birmingham. would definitely recommend Infiniti Birmingham. More

Print

Tiffany went to bat for us and got the deal right. She was concerned about us the customer first. Perfect experience! She was concerned about us the customer first. Perfect experience! More

Print