Mark Mitchell
Mark Mitchell at INFINITI of Birmingham

Mark Mitchell | Page 12

General Sales Manager

INFINITI of Birmingham

1804 Montgomery Hwy S
Hoover, AL 35244

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5.0
210 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

33 yrs, 6 mos

5.0

210 Reviews

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210 Reviews of Mark Mitchell

April 28, 2021

Dealership Rating
Employee Rating

GEORGE ”Tony” MICKENS was amazing. He brought the car to my house!! Twice!! The whole Infiniti team exceeded my expectations! Tony you are a hidden gem, I will definitely recommend him and Infiniti to my f More

by Elainelavender53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Callahan, George "Tony" Mickens

May 27, 2021

Elainelavender53 responded

George “Tony” Mickens was amazing. He brought the car to my house!! Twice!! The whole Infiniti team exceeded my expectations! Tony you are a hidden gem, I will definitely recommend him and Infiniti to my friends and family members!!

April 25, 2021

Dealership Rating
Employee Rating

Management not competitive with competitors. Hard to deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. More

by bmorrislazboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joel Garcia , Blake Temple

Apr 26, 2021

INFINITI of Birmingham responded

We’re sorry we fell short of your expectations. As a business there is only so far we can go before it doesn’t make sense to continue negotiating further discounts, however we are glad we were able to reach an agreement and earn your business. Thank you for your continued loyalty.

April 06, 2021

Dealership Rating
Employee Rating

Bought my 3rd Infiniti from Infiniti of Birmingham. Kyle was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. More

by CJLeddo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roberts

March 23, 2021

Dealership Rating
Employee Rating

I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant More

by Sandy.holmes2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Regi Palmer

February 03, 2021

Dealership Rating
Employee Rating

Mark I would like to say thanks you for the hard extra work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really app More

by Kennygiles10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jason Dudley

December 31, 2020

Dealership Rating
Employee Rating

HUGE THANK YOU to Josette, JE, and Mark for creating such a wonderful car buying experience. I am now the proud owner of a Q60 and I am enjoying every minute of it! Immediately when I came to the lot, I w More

by Mack Marchand
Recommend Dealer
Yes

Other Employees Tagged: James Dawson, Josette Rice

December 13, 2020

Dealership Rating
Employee Rating

I just purchased a new 2021 QX80 from Kyle Robert’s. He was very professional and an absolute pleasure to work with. The deal negotiated was very fair. The paperwork and delivery process was smooth. I woul More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roberts

October 06, 2020

Dealership Rating
Employee Rating

Cameron was very polite and knowledgeable of the Infiniti brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an More

by missjay_26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joel Garcia , Cameron Doss

September 14, 2020

Dealership Rating
Employee Rating

I have purchased a total of 3 vehicles from this dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great More

by jamie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karen Lloyd

September 13, 2020

Dealership Rating
Employee Rating

Jason was knowledgeable and very helpful! He made my purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! More

by MrsMia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dudley , James Dyson, Dana Doniver

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