Mark Mitchell | Page 13

Management not competitive with competitors. Hard to deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. More

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Bought my 3rd Infiniti from Infiniti of Birmingham. Kyle was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. Five stars. More

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I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant there. He was professional and immediately made me feel comfortable and not pressured. He was extremely friendly and pleasant to talk to. He just has a very easy disposition (you’ll know what I’m talking about when you meet him). I looked at other dealerships and quickly realized I needed to go back to Regi. Even the Sales Manager, Mark Mitchell, made a great impression on me. I would absolutely recommend working with those two guys! More

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Mark I would like to say thanks you for the hard extra work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really app work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really appreciate everything you have done. U need me 4 anything I dere for you. Thanks Infiniti family 🔥🙏🏿 More

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HUGE THANK YOU to Josette, JE, and Mark for creating such a wonderful car buying experience. I am now the proud owner of a Q60 and I am enjoying every minute of it! Immediately when I came to the lot, I w a wonderful car buying experience. I am now the proud owner of a Q60 and I am enjoying every minute of it! Immediately when I came to the lot, I was promptly greeted by Josette who was more than happy to answer all of my questions. The buying process was very seamless with a terrific atmosphere. Thank you again for all of your help!! More

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I just purchased a new 2021 QX80 from Kyle Robert’s. He was very professional and an absolute pleasure to work with. The deal negotiated was very fair. The paperwork and delivery process was smooth. I woul was very professional and an absolute pleasure to work with. The deal negotiated was very fair. The paperwork and delivery process was smooth. I would highly recommend this dealership and I know Kyle will do a great job. More

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Cameron was very polite and knowledgeable of the Infiniti brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an brand. I wasn't hassled and I'm loving my 2020 QX80! Will definitely refer this dealership and Cameron!! My experience waa great! The red bow was an added bonus!! More

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I have purchased a total of 3 vehicles from this dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great dealership in the passed 11 years. It has always been a pleasant experience. Everyone involved from Sales, Finance and Service departments were great. Thanks!! More

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Jason was knowledgeable and very helpful! He made my purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! purchase a smooth experience! He should be one of the top salesmen at Infiniti of Birmingham!! More

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Josette was friendly and very knowledgeable. She used a no pressure approach which made my experience even better. The GM also came over to introduce himself which was a nice gesture. We were offered refre no pressure approach which made my experience even better. The GM also came over to introduce himself which was a nice gesture. We were offered refreshments and were made to feel comfortable. The finance manager was also great and didn’t try to force “add-ons” upon mr. I already knew what I had an idea of what I thought I wanted but after arriving and talking with Josette, financially speaking it made sense for me to get a brand new car instead of a used one like I was considering. Overall, I’m happy with my purchase and would recommend Infiniti of Birmingham yo others. Erika 2020 QX 50 More

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