Mark Mauricio
Mark Mauricio at Big Star Cadillac
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Mark Mauricio

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
267 Reviews

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

Dealership Experience

12 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

267 Reviews

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267 Reviews of Mark Mauricio

January 02, 2025

Dealership Rating
Employee Rating

A+++ Experience with Mark Mauricio and Mike Pierce! They went above and beyond and made this car buying process super simple, especially for someone out of town! They definitely have a customer for lif More

by RC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 26, 2024

Dealership Rating
Employee Rating

The overall dealership was BEAUTIFUL but working with Mark Mauricio was EXCEPTIONAL!!! He truly was amazing! More

by SROD012
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Dec 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

December 23, 2024

Dealership Rating
Employee Rating

I was treated like a lady and a true costumer. You should be proud of your service and sales team More

by PATTYG1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

Dealership Rating
Employee Rating

What I expected when buying a Cadillac excellent service definitely returning to this dealership for any of my future purchases. More

by GearTech LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 21, 2024

Dealership Rating
Employee Rating

Mark Mauricio was unbelievable. He helped me remotely find my dream car with ease and handled the delivery flawlessly. I recommend Mark for anyone interested in purchasing a vehicle More

by Harry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pierce

Dec 23, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 12, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and attentive to our wants/needs. We felt like we were given great service by all. More

by JENNIFER E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Joel Olivares

Dec 13, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 11, 2024

Dealership Rating
Employee Rating

The hospitality and services were perfect. Couldn't have asked for any more from the salesman and the staff was helpful and provided details to every question that I had. Definitely coming bac More

by GearTech, LLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Kelly Wilson

Dec 12, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

November 26, 2024

Dealership Rating
Employee Rating

Everyone was great! GM, Mike Pierce; our salesman, Mark Mauricio, and the girl that assisted with the financing and the girl that showed me how to operate the car. I w More

by Cassiehagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Nov 27, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 21, 2024

Dealership Rating
Employee Rating

Mark was so helpful. He Worked with me to get what I wanted. Such a friendly man. Angella was great also and very friendly. Thanks More

by dsreina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , Jamie helped set up my car. Thanks

Nov 21, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

November 12, 2024

Dealership Rating
Employee Rating

Great car buying experience. Mark and Daisy went above and beyond to make sure I was happy with my new vehicle. More

by Brunomon1989
Recommend Dealer
Yes

Other Employees Tagged: Daisy Gutierrez, Mario Paniagua

Nov 12, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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