Mark Mauricio
Mark Mauricio at Big Star Cadillac

Mark Mauricio | Page 2

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
5.0
329 Reviews

Been in the industry for over 20 years and I love putting smiles on peoples faces and making their experience a smooth and easy process. I see that all my customers are treated like family and will continue to help not only them but their family and friends also.

Dealership Experience

14 yrs, 8 mos

Industry Experience

24 yrs, 8 mos

Specialties & Trainings

Certified New Car Salesman

Certified Preowned Salesman

5.0

329 Reviews

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329 Reviews of Mark Mauricio

June 11, 2026

Dealership Rating
Employee Rating

As soon as we walked in we had the salesman greet us and were ready to help out with what we were looking for! More

by mrscantu85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Jun 12, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon

June 10, 2026

Dealership Rating
Employee Rating

Mark was responsive, courteous, and accurate. What else does one need or expect from salespeople? More

by IQL Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon

May 13, 2026

Dealership Rating
Employee Rating

Mark was, and still is, a tremendous sales agent. The process from initial phone contact through after sale support has been great. More

by Alan Nicholson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

May 06, 2026

Dealership Rating
Employee Rating

Mark was exceptional from the moment he reached out to me about my inquiry. I was nervous throughout the process so he was attentive and accommodating in every way possible. Him and the dealer really went More

by jailenearlet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

May 08, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

April 11, 2026

Dealership Rating
Employee Rating

Salesman Mark was great, especially at the outset. Proactive early on, giving me the info I requested and extra photos. Thought I had found my car, but communication soon suffered and management se More

by n/a
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Apr 17, 2026

Big Star Cadillac responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We are sorry to see that your experience did not meet the high standards we strive to uphold for all of our guests. While we take all reviews seriously as they help us identify areas where we can improve our service and quality, your review did not include specific details about we could have done better with your visit. We would welcome understanding how we fell short so that we might have a chance to provide a more positive experience for guests in the future. Please contact me directly at mpierce@bigstarcadillac.com. Mike Pierce, General Manager.

March 13, 2026

Dealership Rating
Employee Rating

Mark did a great job, I already knew what I was looking for and usually you spend forever at the dealership waiting on paperwork. Mark was able to explain everything and made it a quick painless transactio More

by Leo B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 13, 2026

Dealership Rating
Employee Rating

We were looking for a specific color combination that Mauricio was able to locate at his dealership. We were buying from out of state and the communication was excellent. I would do business with him in More

by Wayne
Recommend Dealer
Yes
Mar 19, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

March 09, 2026

Dealership Rating
Employee Rating

Mark and the dealership were easy to work with. We did most of our purchase over the phone and Mark answered all of my questions, even the dumb ones. More

by scarves.factoid-90
Recommend Dealer
Yes
Mar 10, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 04, 2026

Dealership Rating
Employee Rating

WE HAD AN AWESOME EXPERIENCE; EVERYONE WAS SO ATTENTIVE AND HELPFUL. FIRST TIME CADILLAC BUYERS AND WOULD DEFINITELY RETURN. More

by nmata1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 01, 2026

Dealership Rating
Employee Rating

Mark was absolutely amazing! He worked with us on a trade in and then purchase of a new vehicle! I had made an inquiry and heard from him bright and early the next day, we were a More

by Haley Plunkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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