Mark Johnson | Page 20
Service Advisor
BMW of Owings Mills
9702 Reistertowns Road
Owings Mills, MD 21117
223 Reviews
Write a Review223 Reviews of Mark Johnson
May 10, 2025
They are professional knowledgeable responding quickly to any situation go out of there way to solve a situation any situation go out of there way to solve a situation More
Other Employees Tagged: Michelle Jackson, Derrick Edwards
May 10, 2025
Went to Service. People are tentative can’t say much for the price.. I will always come back here. I unlock my car. People are tentative can’t say much for the price.. I will always come back here. I unlock my car. More
Other Employees Tagged: Michelle Jackson, Derrick Edwards
May 07, 2025
I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More
Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Derrick Edwards , Daniel Cushner, Imran Javed, Why I am rating specifically named people, I don't know them by name/
May 07, 2025
The entire process was simple. I received a text about a recall on my M4. Shortly after I received a call to schedule the appointment. I dropped it off and once the tech was worki I received a text about a recall on my M4. Shortly after I received a call to schedule the appointment. I dropped it off and once the tech was working on the car, I received an email video from the tech. Once complete I received a call from Mark telling me the car was complete, and he asked if I wanted it washed. More
May 06, 2025
I knew Mark Johnson since 2009 or so, he is always courteous and professional. I can't ask for better service advisor. courteous and professional. I can't ask for better service advisor. More
Other Employees Tagged: Michelle Jackson
May 04, 2025
Quick and straight to the point. He really worked with me on the deal. Fantastic He really worked with me on the deal. Fantastic More
Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Derrick Edwards , Daniel Cushner, Imran Javed
May 03, 2025
The service is always good when I have my vehicles serviced at BMW of Owings Mills serviced at BMW of Owings Mills More
Other Employees Tagged: Michelle Jackson, Derrick Edwards
April 30, 2025
Amazing experience with an incredible dealership. I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compar I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compared to other dealerships. I will definitely be back for service and future purchases. More
Other Employees Tagged: Michelle Jackson, Derrick Edwards , Imran Javed

