Mark Johnson
Mark Johnson at BMW of Owings Mills

Mark Johnson | Page 20

Service Advisor

BMW of Owings Mills

9702 Reistertowns Road
Owings Mills, MD 21117

Contact Me
4.9
223 Reviews
4.9

223 Reviews

Write a Review

223 Reviews of Mark Johnson

May 10, 2025

Dealership Rating
Employee Rating

They are professional knowledgeable responding quickly to any situation go out of there way to solve a situation More

by popajohnmomaharry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

BMW of Owings Mills responded

Thank you so much for your kind words! We truly appreciate your recognition of our team's professionalism and commitment to providing quick solutions. At BMW of Owings Mills, we strive to go above and beyond for our customers. We look forward to serving you again in the future! Sincerely, The Team at BMW of Owings Mills

May 10, 2025

Dealership Rating
Employee Rating

Went to Service. People are tentative can’t say much for the price.. I will always come back here. I unlock my car. More

by jcmatthews0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

BMW of Owings Mills responded

Thank you for your feedback and for trusting us with your car! We're glad to hear that our team at BMW of Owings Mills was able to assist you in unlocking your vehicle. We appreciate your loyalty and look forward to serving you again in the future. If you have any suggestions on how we can improve our pricing or services, please don't hesitate to let us know. Safe travels! Sincerely, The Team at BMW of Owings Mills

May 07, 2025

Dealership Rating
Employee Rating

I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr More

by olanphar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Hess, Daniel Kim, Michelle Jackson, Eric Lowery, Karen Anderson, Howard Mei, Derrick Edwards , Daniel Cushner, Imran Javed, Why I am rating specifically named people, I don't know them by name/

May 09, 2025

BMW of Owings Mills responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Team at BMW of Owings Mills

May 07, 2025

Dealership Rating
Employee Rating

The entire process was simple. I received a text about a recall on my M4. Shortly after I received a call to schedule the appointment. I dropped it off and once the tech was worki More

by jay@farnendermer.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

BMW of Owings Mills responded

Thank you, Jay, for your fantastic review! We're thrilled to hear that your experience with the recall process for your M4 was smooth and efficient. Our team, especially Mark, is dedicated to keeping our customers informed and satisfied. We appreciate your feedback and look forward to assisting you again at BMW of Owings Mills! Safe driving! Sincerely, The Team at BMW of Owings Mills

May 06, 2025

Dealership Rating
Employee Rating

I knew Mark Johnson since 2009 or so, he is always courteous and professional. I can't ask for better service advisor. More

by 1stbeemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson

May 07, 2025

BMW of Owings Mills responded

Thank you for your kind words! We truly appreciate your loyalty and are glad to hear about your positive experiences with our team, especially with Mark Johnson. At BMW of Owings Mills, we strive to provide the best service, and it’s great to know we’ve met your expectations. We look forward to assisting you on your next visit! Sincerely, The Team at BMW of Owings Mills

May 05, 2025

Dealership Rating
Employee Rating

Great customer service and support was provided during the visit. Thank you so much for great customer experience. More

by irabin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

BMW of Owings Mills responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a great customer experience at BMW of Owings Mills. Our team is dedicated to providing top-notch service, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, The Team at BMW of Owings Mills

May 04, 2025

Dealership Rating
Employee Rating

Quick and straight to the point. He really worked with me on the deal. Fantastic More

by SHADI18888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

BMW of Owings Mills responded

Thank you for your great feedback! We're thrilled to hear that you had a fantastic experience with us at BMW of Owings Mills and that our team was able to work with you on your deal. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Dealership Rating
Employee Rating

The service is always good when I have my vehicles serviced at BMW of Owings Mills More

by CHOLIDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2025

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience great service at BMW of Owings Mills. We appreciate your trust in us and look forward to seeing you again for your next vehicle service! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

BMW of Owings Mills responded

Thank you for your kind words! We’re thrilled to hear that you consistently experience great service at BMW of Owings Mills. We appreciate your trust in us and look forward to seeing you again for your next vehicle service! Sincerely, The Team at BMW of Owings Mills

May 03, 2025

Dealership Rating
Employee Rating

Easy… friendly staff… loaner available… in and out quickly for both drop-off and pick-up. More

by iamshane67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2025

BMW of Owings Mills responded

Thank you for your fantastic review! We’re thrilled to hear that you had a smooth and efficient experience at BMW of Owings Mills. Our friendly staff strives to provide the best service, and it's great to know that the loaner vehicle and quick drop-off and pick-up made your visit even better. We look forward to seeing you again for your next service or visit! Sincerely, The Team at BMW of Owings Mills

April 30, 2025

Dealership Rating
Employee Rating

Amazing experience with an incredible dealership. I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compar More

by robertmgreen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Jackson, Derrick Edwards , Imran Javed

Apr 30, 2025

BMW of Owings Mills responded

Thank you for your wonderful review, Robert! We’re thrilled to hear you had such an amazing experience at BMW of Owings Mills. It’s great to know that our knowledgeable team and competitive pricing made a positive impression on you. We look forward to welcoming you back for your service needs and future purchases! Safe travels in your new luxury vehicle! Sincerely, The Team at BMW of Owings Mills

...
20
...

Dealership Inventory (206 Vehicles)

new 2026 BMW X1 car, priced at $50,689
2026 BMW X1
new
Space Silver Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X1 car, priced at $47,799
2026 BMW X1
used
Storm Bay Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW XM car, priced at $135,799
2026 BMW XM
used
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 550e car, priced at $84,614
2026 BMW 550e
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 car, priced at $80,249
2026 BMW X5
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $43,799
2025 BMW X3
used
Gray exterior
Automatic
All-wheel Drive