Mark Demartinis
Mark Demartinis at Colonial Cadillac
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Mark Demartinis

Marketing and Acquisitions Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of Mark Demartinis

February 13, 2024

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Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh More

by reid1589
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Recommend Dealer
No

Other Employees Tagged: Alex Rogers, Renata Starbranch, Steve Jensen , Steven Lander , Jason Ellis mechanic

Feb 14, 2024

Colonial Cadillac responded

Good Afternoon. Though I'm glad to hear about the resolution, we did speak to parties involved to make sure direct contact with a manager and customer will be established sooner to make sure the resolution is done at a faster rate. I am glad to hear we replaced your tire at no charge when you noticed an issue after pickup. We apricate your business.

October 21, 2023

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My favorite dealership to deal with. Real people. Real care. Great communication. I send my mom here to buy cars. More

by DANIELBOOMSAUCE
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Recommend Dealer
Yes

September 01, 2023

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Great overall TKS. VERY good customer service...and special TKS to Renata she's great ...good day. More

by EDMILSONDALPONT
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Recommend Dealer
Yes

August 02, 2023

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I wont go anywhere else but colonial cadilac! Alex and peter are top notch and always make sure whatever I need is taken care of in a quick professional manner. Couldn’t say enough about this est More

by emmapf352000
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Recommend Dealer
Yes

July 31, 2023

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Dealership is so good. .. if they suddenly became a dealer of a different manufacturer... I'd have to switch from Cadillac. More

by daniel@lordhobo.com
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Recommend Dealer
Yes

July 24, 2023

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awesome, steve, john, mark were outstanding took care of our family . really happy with service More

by PHILIP.MATUSZ
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Recommend Dealer
Yes

Other Employees Tagged: John Seremetis , Steve Sousa

July 01, 2023

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Colonial cadillac has exceeded any and all expectaions all due to the team at colonial cadillac led by the General Manager, Alex Rogers. Not only did he do a pick up / drop off for a simple oil change , h More

by JENSCADDY
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Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Pete Cascio, Denise Leigh, Renata Starbranch, Steve Sousa, Steven Lander, Peter Vincent , Andrew Mackillop, Dennis Morin, David Robinson, Joe Latores, Adam , Steve J

May 15, 2023

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peter was very nice and got me in and out of the shop quickly. top notch service dept. More

by ALANDENTCRAFT
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Recommend Dealer
Yes

April 01, 2023

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My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
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Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

January 25, 2023

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I was able to negotiate a deal that worked for both parties and picked up my new car in 2 days. More

by sas2957
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Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch, Dennis Moran, Steven Lander , Andrew Mackillop

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