Dealership Experience
8 yrs, 9 mos
Industry Experience
52 yrs, 4 mos
Languages Spoken
English
427 Reviews
Write a Review427 Reviews of Mark Allen
October 14, 2019
Service with a can do attitude Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team Always listens to issues and investigates thoroughly. Keeps informed on progress and solves any time issues. Had a difficult issue once and the team solved it by good old investigative hard work. A stellar performance! More
Other Employees Tagged: Jesse knapp, Patrick Bianchi , Harry and Steve In service
October 10, 2019
Very incompetent These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. These folks are very rude and not very willing to work with you. I was on travel and my wife bought supposedly a new 2019 XT5 Luxury FWD from them. The car had 388 miles on it and they told my wife it was a new car. When I returned and saw the car I questioned if it was new. They said it was, it was a dealer trade. After checking with CarGurus the car is worth $45000, she paid $54000 for the car. The sales manager said he lost money on it. Don't trust these people. They are con artists and are truly terrible people to deal with. Sure they took advantage of a woman but they have no scruples. Be aware of these terrible human beings. More
Other Employees Tagged: Christopher Ballard, Russ Bennett
September 30, 2019
Fourth purchase from an excellent dealership The 2020 XT5 just acquired is my fourth purchase from Plaza Cadillac. I have high praise for the service and support I have received from this excelle The 2020 XT5 just acquired is my fourth purchase from Plaza Cadillac. I have high praise for the service and support I have received from this excellent dealership. I am pleased to recommend their people and facilities at every opportunity. More
Other Employees Tagged: Rick Jimenez
August 25, 2019
Easy to deal with Alan was the best salesman. We had the pleasure of dealing with. Easy and fast and truly is an asset to Plaza Cadillac. One of the best experiences of Alan was the best salesman. We had the pleasure of dealing with. Easy and fast and truly is an asset to Plaza Cadillac. One of the best experiences of carbuying in all the 50years that We have been purchasing cars. I would recommend Plaza to all as they made this a much easier way to buy a car and I would go back to them in the future. They really try to take care of their customers .finally dealership you can trust. More
Other Employees Tagged: Alan Statan
August 22, 2019
Excellent customer service I had an excellent experience from start to finish!!! Very satisfied with my purchase! Will definitely do business again with Plaza Cadillac. Very cou I had an excellent experience from start to finish!!! Very satisfied with my purchase! Will definitely do business again with Plaza Cadillac. Very courteous and professional! More
Other Employees Tagged: Colt Cyr
August 16, 2019
Love my new XT5 Our salesperson new what we wanted and worked in our price range. He was not overbearing and is very knowledgable with the vehicle. He explained all t Our salesperson new what we wanted and worked in our price range. He was not overbearing and is very knowledgable with the vehicle. He explained all the new options and gave us a great test drive. More
Other Employees Tagged: Rick Jimenez
August 15, 2019
Friendly, helpful and patient employees. Everyone was friendly and helpful. They worked with my budget to help me get the car I was interested in and then was patient teaching me the techno Everyone was friendly and helpful. They worked with my budget to help me get the car I was interested in and then was patient teaching me the technology of the vehicle. More
Other Employees Tagged: Christopher Ballard, Colt Cyr. (Would rate him excellent)
August 10, 2019
New to area but treated like family! Started by having cars shipped from up north and been a good experience ever since with their service department. Recently purchased our first new ca Started by having cars shipped from up north and been a good experience ever since with their service department. Recently purchased our first new car from them and was treated like family through the entire process. No hassle, no pressure, welcome to the family. More
Other Employees Tagged: Rick Jimenez, Patrick Bianchi , Christopher Ballard, Rob Giovanetti, Harold in service
August 07, 2019
Makes car buying a breeze 2nd purchase here. Hassle free, had me approved in 5 minutes on the car I wanted even with troubled credit history. Thank you Plaza Cadillac 2nd purchase here. Hassle free, had me approved in 5 minutes on the car I wanted even with troubled credit history. Thank you Plaza Cadillac More
Other Employees Tagged: Rick Jimenez, Patrick Bianchi , John Bach, Christopher Ballard, Russ Bennett, Amanda Head, Jonathan Molzof
June 20, 2019
Excellent Doug Yoder is awesome! Knowledgeable of the car I purchased. Assisted in setting presets for all online voice activated assistance in car. Made sur Doug Yoder is awesome! Knowledgeable of the car I purchased. Assisted in setting presets for all online voice activated assistance in car. Made sure car was detailed and ready to go prior to pickup. More
Other Employees Tagged: Russ Bennett, DAVID STONE, DOUG YODER

