Maritza Padilla | Page 2

Brianna was wonderful help to me when I came in to get my car serviced. car serviced. More

by denisemartin99 Verified Customer Verified Customer

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Each visit I've had The service center is always super helpful. Great communication from start to end. helpful. Great communication from start to end. More

by CECI719 Verified Customer Verified Customer

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Very fast and thorough. They even took the time to explain a couple features of my car that I didnt know about! They even took the time to explain a couple features of my car that I didnt know about! More

by Inyo22 Verified Customer Verified Customer

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Nice dealership, however I feel like they can be pushy with services that aren’t actually necessary for your vehicle. Though this varies from each service representative. I’d appreciate them being more ho with services that aren’t actually necessary for your vehicle. Though this varies from each service representative. I’d appreciate them being more honest and transparent for what is actually necessary and not try to constantly upsell us. This economy is already expensive enough and people shouldn’t be told they need services that really aren’t beneficial. More

by nschwemley Verified Customer Verified Customer

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Always get the excellent care , recommend Mazda to all my friends & colleagues My first Mazda friends & colleagues My first Mazda More

by SHERA72 Verified Customer Verified Customer

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Consistently professoonal and quality work from each of the employees, from all areas within the department the employees, from all areas within the department More

by QBPhill Verified Customer Verified Customer

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Everyone is friendly and helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. More

by LAINEIG Verified Customer Verified Customer

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Love my Mazda family. Always friendly, professional and trustworthy. Never had a bad experience with either of my purchases, and the service center is awesome Always friendly, professional and trustworthy. Never had a bad experience with either of my purchases, and the service center is awesome More

by Kirk Verified Customer Verified Customer

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If I could leave 10 stars I would! In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings his extreme care and expertise, he makes sure everything works out and brings incredible value to the customer. I’ve been working with Mazda of Elk Grove since 2020 when I bought my car, and every-time I look forward to working with Danny knowing I don’t have to worry about a thing. Recently I had to replace my transmission (I drive a ton for work!) and where this could usually be a stressful situation, Danny made sure everything would work out just fine. He was able to get the transmission from Japan to ship a month sooner and had it installed quickly with delicate care. I never had to worry about a rental car, Danny made sure I had a loaner the entire time free of charge, and this took away the major pressure I could have had since I needed a backup vehicle for work. Aside the transmission work, if something failed under warranty, he would have me covered, along with any normal service I needed over the lifespan of this car. I’ve had many cars before and have worked with other dealers, and I’m happy to say I don’t need to go anywhere else, I know I’ll be taken care of here. I run a business myself and I can recognize quality care, and when Danny takes the lead I have nothing to worry about knowing I’ll be done right. More

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Yesterday was another great visit to Mazda of Elk Grove's service department. Danny and the rest of the team are awesome to work with! I appreciate the communication with updates on my car, and I always appr service department. Danny and the rest of the team are awesome to work with! I appreciate the communication with updates on my car, and I always appreciate the way Mazda of Elk Grove treats its customers with kindness and respect. Thank Danny and Elk Grove Mazda for keeping my car in great shape for daily driving! More

by K. BURNS Verified Customer Verified Customer

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