Marisa Case
Marisa Case at Hawk Ford of St. Charles
Refer Me

Marisa Case

Service Agent

Hawk Ford of St. Charles

2525 E Main St
St. Charles, IL 60174

Contact Me
4.3
19 Reviews
4.3

19 Reviews

Write a Review

19 Reviews of Marisa Case

December 12, 2024

Dealership Rating
Employee Rating

Steve and his team diagnosed a problem with the transmission in my truck. I have been to 2 other dealers couldn't figure out. I appreciate their efforts. Chuck 847 401 6950 More

by priusowner1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Staub, Janette Calderon

December 05, 2024

Dealership Rating
Employee Rating

Great service I had my oil change in about an hour. Plus a full vehicle inspection. More

by WAGSSTEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 27, 2024

Dealership Rating
Employee Rating

It is my company car and Hawk Fird takes good care of the needed service. I do not like being bugged all the time about how well you did. Please do me a favor ant do not send me any more messages. More

by LOQUTUS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

The service department at Hawk Ford of St. Charles is great. Everything went smoothly. I was given a ride to my chiropractor and was able to take care of myself at the same time. The driv More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 03, 2024

Dealership Rating
Employee Rating

I greatly appreciate you guys being able to help me out on the spot that I was in the service was highly recommended More

by COUNTRYMUSICBOY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 06, 2024

Dealership Rating
Employee Rating

Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More

by ELEAFBLAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

great service and fast. thank you so much for everything. they were on top of everything. More

by ANGELA.SHEAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia Huerta, Isaias Parra

June 18, 2024

Dealership Rating
Employee Rating

Great people with good knowledge of the industry, but to slow. I send a lot of trucks there with an appointment and on average it takes 1.5 hours for a oil change with tire rotation. This is to long to have More

by ERIC@CONCRETEWS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Hawk Ford of St. Charles responded

We value your feedback and understand the importance of efficient service. At Hawk Ford of St. Charles, we strive to balance thoroughness with speed to minimize downtime for your vehicles. Your input is invaluable, and we will work diligently to improve our turnaround times while maintaining the quality service you expect from us.

June 10, 2024

Dealership Rating
Employee Rating

Hawk Ford is clean, professional, kind and inviting. Easy to get an appointment. They took good care of me and my Escape. Thank you as always More

by Winddy SVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Colin

June 03, 2024

Dealership Rating
Employee Rating

It's always easy to get my car serviced at Hawk. I love that they reach out to schedule any recall work. More

by DWAGNER20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Hawk Ford of St. Charles responded

We're delighted to make servicing your car a breeze, and we're committed to keeping you safe on the road. Your feedback fuels our dedication to providing convenient and proactive service at Hawk Ford of xx. Charles.

1

Dealership Inventory (475 Vehicles)

new 2024 Ford Maverick car, priced at $35,065
2024 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2024 Ford Bronco Sport car, priced at $31,705
2024 Ford Bronco Sport
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford Explorer car, priced at $42,105
2025 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Escape car, priced at $38,535
2024 Ford Escape
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 Ford Mustang Mach-E car, priced at $48,280
2024 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
All-wheel Drive
new 2024 Ford Transit-350 car, priced at $60,485
2024 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive