Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
843 Reviews

Industry Experience

26 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.9

843 Reviews

Write a Review

843 Reviews of Marina Felix

October 21, 2025

Dealership Rating
Employee Rating

Thank you very much! Kevin and his team did a wonderful job with our car. The communication was clear and the car was ready quickly. More

by Bashir
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

October 20, 2025

Dealership Rating
Employee Rating

They applied an update that noticeably reduced my vehicles range. Did not diagnose a rattling issue I asked to be diagnosed. More

by IR
Service Price Transparency
Workmanship
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Recommend Dealer
No

October 19, 2025

Dealership Rating
Employee Rating

I got prompt service and the dealer was able to replace the bad headlight on time. I got my car on the same day after waiting just 3 hrs More

by ASF69
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 19, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team was able to replace your headlight so efficiently. Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. Take care.

October 14, 2025

Dealership Rating
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Sean is our service advisor and he is great. Everyone in the service department is very friendly and helpful. Great Service Center. More

by SIMO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Oct 17, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback and kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to hear about the great experience you had in our service center.

October 12, 2025

Dealership Rating
Employee Rating

I've had very good experiences with the service department here. Sean who had help with updating and following up with me through completing the services of my car.I’m so thankful for Sean helping More

by BHOWARD1043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

Oct 12, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your appreciation of our team and the kind recommendation. It’s always a pleasure serving VW owners like you. Take care!

October 08, 2025

Dealership Rating
Employee Rating

Kevin was very professional and patiently explained all my options with fixing my battery problem. More

by CBAUR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

Oct 09, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased our team was able to assist you with your battery problem. Thank you for the review of Dirito Brothers Walnut Creek Volkswagen.

October 03, 2025

Dealership Rating
Employee Rating

Very helpful, kind and did a wonderful job. Richard was very professional. Will have all my services there. More

by SHERRISCOPLEY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas , Richard. Service dept.

Oct 05, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words and trust in Dirito Brothers Walnut Creek Volkswagen. We look forward to supporting all your service needs.

October 02, 2025

Dealership Rating
Employee Rating

Amazing customer service team. I’m always confident that I’ll be taken care of honestly, quickly, and with care. More

by CAMERON.ROBLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted to hear you feel confident in our customer service team. Thank you for your feedback! Have a great day.

October 02, 2025

Dealership Rating
Employee Rating

Sean was great to work with as usual. He is very knowledgeable and helpful. We trust his advice. More

by SIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your trust in our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words and continued support. Wishing you all the best.

October 01, 2025

Dealership Rating
Employee Rating

Excellent service from Marina for my first GTI service! She kept me informed of progress and delivered on time. More

by awshearer2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear about your positive experience with our team. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

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