Marina Felix

This dealership staff excels at providing the highest quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diag quality, most courteous and competent service for both sales and maintenance. My service technician, Alfredo, exceptionally facilitated same day diagnosis and repair, enabling the critical, early return of my VW Jetta Sport. From 18 mos. ago when I bought the car new from Dirito Brothers, all interaction has been categorically superior. More

by vplilac Verified Customer Verified Customer

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Marina was really great. She called back often and accommodated my schedule to get my service done. She called back often and accommodated my schedule to get my service done. More

by Tiffany Verified Customer Verified Customer

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Check in was good Work completed as requested Marina kept us updated and she was very helpful. Car delivered on time kept us updated and she was very helpful. Car delivered on time More

by RFALCE Verified Customer Verified Customer

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I had a smooth experience while dropping off and picking up my vehicle. Marina was quick, organized, and confident. The Dirito Bros service dept is friendly and ready to assist you right away. up my vehicle. Marina was quick, organized, and confident. The Dirito Bros service dept is friendly and ready to assist you right away. More

by hbennett11 Verified Customer Verified Customer

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Quick check-in, always friendly, clear communications throughout 2 day servicing. Just exceptional! Great service advisor! throughout 2 day servicing. Just exceptional! Great service advisor! More

by KEVIN.SURFREV.MURPHY Verified Customer Verified Customer

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Your process of “keep trying different things until we fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very fix it” cost me $5,000 to essentially replace 4 fuel injectors. Not the level of expert service I would expect from an authorized VW dealership. Very unsatisfied. More

by FRANKSPERLING Verified Customer Verified Customer

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This dealership has always had a professional and friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL friendly atmosphere along with great staff. Four stars now because you want me to write 15-word review. LOL More

by ONLYONEDARIA Verified Customer Verified Customer

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Did what they promised to do. The car was clean at pickup. Everything works as it should. The car was clean at pickup. Everything works as it should. More

by AKUOLAS Verified Customer Verified Customer

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They are reliable quick and fast to take action in helping me everytime i have a problem on my car helping me everytime i have a problem on my car More

by SWEET_LADYMISS Verified Customer Verified Customer

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Always first class. They are busy...while you are waiting, I recommend taking a stroll in Walnut Creek. They are busy...while you are waiting, I recommend taking a stroll in Walnut Creek. More

by bkfonz Verified Customer Verified Customer

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