Marie Forbes
Marie Forbes at Key Ford of Rockland

Marie Forbes

General Manager

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

4.8
69 Reviews

I have been with the Key Auto Group since 2007. I love how we do business. The owner told me a long time ago that if you take care of your customers and your employees your business will take care of itself. I just moved to Rockland to be the GM. I am from the Freeport area originally. (Pownal) I love mid-coast Maine and am especially drawn to the ocean. That's likely where you'll find me if I'm not here. My goal is always to provide a great experience to our customers and employees.

4.8

69 Reviews

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Dealership Experience

17 yrs, 4 mos

69 Reviews of Marie Forbes

February 03, 2025

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Employee Rating

Very kind helpful respectful and willing to help with all smiles. Couldn't have asked for a better dealership. More

by KITTENBLONDIE
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Eggen

February 02, 2025

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I took my wife's car in for a noise in front end,they said it was trailing arm bushings and lateral links in rear end.I then took the car to another garage and told them to check it out,they said the rea More

by popps
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Caleb Wight

Feb 03, 2025

Key Ford of Rockland responded

Good afternoon, We would like the opportunity to discuss and review this with you . Although noises can be difficult to find, we did find some failed components in the rear suspension that can cause safety issues. We would like to show you what we found, whether you have repairs done here or not. My name is Jesse, I am the service manager of the dealership. I can be reached at (207) 594-4466 or JHallock@keyauto.com. We appreciate the feedback and value your business.

January 10, 2025

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Very professional dealership with friendly and helpful employees. Key Ford has proven to be easy and simple to work with for both a recent vehicle purchase and servicing of other vehicles. More

by MRCHAPMAN2010
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Recommend Dealer
Yes

January 06, 2025

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Super Job all around. Had the truck I wanted and got me a deal I could work with. Thank you Marie. More

by jssprowl
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Seth Batty

November 26, 2024

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I had a fantastic experience from first contact to driving off the lot with my new Bronco. Great staff and very helpful people. More

by KATEBLACKMER
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Seth Batty

Nov 26, 2024

Key Ford of Rockland responded

Thank you for your kind words! It was a pleasure to work with as well. Thank you for your business and HAPPY MOTORING!! Marie

November 24, 2024

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It was a good experience overall. The salesman was excellent, knowledgeable and professional. A good operation. More

by WLAMBIE
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Patterson, Lucas Gray, Seth Batty , Misti Curtis

November 17, 2024

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Dealership staff were professional and prompt. The complete experience was efficient and explained thoroughly. Key Ford has a team that cannot be beat and a selection vehicles covering every want. More

by rickb7
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Seth Batty

November 16, 2024

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Dishonest / Unprofessional /Unethical practices not sure how they are in business with this kind of bad behavior More

by stephen55
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Recommend Dealer
No

Other Employees Tagged: Tyler Patterson , Tracy

Nov 18, 2024

Key Ford of Rockland responded

Good morning, This is Marie Forbes the GM. I am very sorry to hear that you had a bad experience. This is the opposite of what we are all about. I would very much like to get involved to hear your concerns so that we can improve. Would you be willing to call me directly? My phone number is 207-594-4466 ext. 305 gets you right to my desk. Also, we do not recognize who this is as we haven't had a customer named Stephen in lately.

November 16, 2024

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I had my car fixed at Key Ford. It is purring Now. A new muffler did the trick. I am very happy and everyone has noticed that my car sounds great. Thanks to Key Ford of Rockland More

by 9acrewoods22
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Recommend Dealer
Yes

November 15, 2024

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Employee Rating

I was very unhappy I only received 1 key on a used vehicle purchase. I have worked at a dealership before and if the car was taken in on trade with 1 key we would make one up at no charge to customer. More

by susan.york
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones

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