Marie Forbes
Marie Forbes at Key Ford of Rockland

Marie Forbes

General Manager

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

4.9
63 Reviews

I have been with the Key Auto Group since 2007. I love how we do business. The owner told me a long time ago that if you take care of your customers and your employees your business will take care of itself. I just moved to Rockland to be the GM. I am from the Freeport area originally. (Pownal) I love mid-coast Maine and am especially drawn to the ocean. That's likely where you'll find me if I'm not here. My goal is always to provide a great experience to our customers and employees.

4.9

63 Reviews

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Dealership Experience

17 yrs, 1 mo

63 Reviews of Marie Forbes

November 17, 2024

Dealership Rating
Employee Rating

Dealership staff were professional and prompt. The complete experience was efficient and explained thoroughly. Key Ford has a team that cannot be beat and a selection vehicles covering every want. More

by rickb7
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones, Seth Batty

November 16, 2024

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Dishonest / Unprofessional /Unethical practices not sure how they are in business with this kind of bad behavior More

by stephen55
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Tyler Patterson , Tracy

Nov 18, 2024

Key Ford of Rockland responded

Good morning, This is Marie Forbes the GM. I am very sorry to hear that you had a bad experience. This is the opposite of what we are all about. I would very much like to get involved to hear your concerns so that we can improve. Would you be willing to call me directly? My phone number is 207-594-4466 ext. 305 gets you right to my desk. Also, we do not recognize who this is as we haven't had a customer named Stephen in lately.

November 16, 2024

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I had my car fixed at Key Ford. It is purring Now. A new muffler did the trick. I am very happy and everyone has noticed that my car sounds great. Thanks to Key Ford of Rockland More

by 9acrewoods22
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Recommend Dealer
Yes

November 15, 2024

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I was very unhappy I only received 1 key on a used vehicle purchase. I have worked at a dealership before and if the car was taken in on trade with 1 key we would make one up at no charge to customer. More

by susan.york
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Jones

November 13, 2024

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Everyone was very helpful in finding me the right truck at a price i could afford. More

by stehen.wilcox78
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Recommend Dealer
Yes

November 13, 2024

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Had a great experience, I love my Bronco and would recommend the dealership to anyone else in the market for one. This was my first solo car purchase and they made it easy. Plus I got a free hat. More

by fitchp
Sales Price Transparency
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Recommend Dealer
Yes

November 10, 2024

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Enjoyed the straightforward nature of the deal. Nick was very nice to deal with unlike some other dealerships . They.price their cars fairly. They even delivered the car to the door. Thank you! More

by ellen207
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Jones

November 05, 2024

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Key Ford provided an excellent vehicle at an excellent price and provided fantastic Customer Service. More

by Jackmandle
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Patterson, Lucas Gray

Nov 05, 2024

Key Ford of Rockland responded

It was nice speaking with you on the phone today. I am glad that I could address your concerns to your complete satisfaction.

November 03, 2024

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They where very respectful concerned about my decision making. They weren't pushy in anyway. And didn't rush things. Only thing else I can say is Thank-you very much. And if I didn't mention anyone else p More

by timbushey57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Patterson , Andrew in sales

Nov 04, 2024

Key Ford of Rockland responded

Thank you for your business and your kind review! Happy motoring!!

October 31, 2024

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Employee Rating

Great experience! Ace was my sales person. I tell all sales people up front when i go to a dealer ship i do like a “sales man”. I am easy going and thats what i am loo More

by PAULGOLDEN04572
Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock

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