Maria Alerta
Maria Alerta at Culver City Mazda
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Maria Alerta

Sales Manager

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.5
133 Reviews
4.5

133 Reviews

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133 Reviews of Maria Alerta

February 28, 2024

Dealership Rating
Employee Rating

My experience here was so wonderful. I came in for a test drive with Erick and I decided that I loved the car. I’m so happy that Erick was the one helping me through the process, he was More

by Ameliasukiennik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Culver City Mazda responded

We're delighted to know that Maria, Roman, Erick and Bryant provided you with such a fantastic experience at Culver City Mazda. Enjoy your new car! We appreciate the recommendation and look forward to serving you again in the future.

January 21, 2024

Dealership Rating
Employee Rating

Miguel is amazing ! ! Prompt great service. Big should out to Tony and Arlene in sales they continue to take care of us. More

by acrbns
Recommend Dealer
Yes
Jan 22, 2024

Culver City Mazda responded

We're so happy to hear you have had great experiences at Culver City Mazda! Thank you for the wonderful reviews and recommendations of Miguel, Tony, Arlene and the team! We'll be sure to let them all know to keep up the good work.

January 03, 2024

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Employee Rating

Bryant was great and very helpful! I am very appreciative of his assistance to him and my family. More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 05, 2024

Culver City Mazda responded

Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Bryant, Tony, Maria and Arlene were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

October 26, 2023

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Employee Rating

No follow up after the sale. Sold a brand new car with over $7000 of damage then tried to blame the shipper. I do appreciate that you agreed it was 100% your fault for not obtain More

by Cybercusp
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Oct 27, 2023

Culver City Mazda responded

Thank you for reaching out again about your experience. As discussed with our GM, and documented with photos and the Bill of Lading that were provided, the vehicle left Culver City with NO damage. The damage was caused by the transportation company after leaving our dealership. That is why the transportation company's insurance authorized the repairs and paid the claim. We understand your frustration.

October 25, 2023

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Best dealership in the country. So nice, responsible. Impressed with the product and customer service. More

by JOSHBHASKELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 26, 2023

Culver City Mazda responded

Thank you for your excellent review and recommendation! We are so pleased to hear that our team gave you the service you deserve. Please let us know if we canhelp you with anything else. Take care!

October 03, 2023

Dealership Rating
Employee Rating

Arlene, Bryant and all the crew at the dealer were super nice, make sure we are comfortable, and knew the answer for all our questions. Fast service like we didn't experience before with any other car deale More

by orlychason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Culver City Mazda responded

What a great recommendation and review! We're so glad you enjoyed your experience working with Arlene, Bryant and the team, and that they were able to answer all of your questions. Please let us know if we can help you with anything else.

Oct 03, 2023

orlychason responded

Best car dealer

December 21, 2022

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Employee Rating

This is my fourth Mazda CX-5 from that dealership. Every time I was very happy! Nice people, very professional and helpful! I will come back. More

by Andrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2022

Culver City Mazda responded

Thank you for being a loyal customer and for allowing us to earn your business! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad that has been your experience! We look forward to working with you again.

December 13, 2022

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Employee Rating

Great team and staff across the board! Very pleased with entire experience, and great customer service. More

by TLDENNIS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2022

Culver City Mazda responded

Thank you for your great review and for spreading the word! All of us at Culver City Mazda are happy to help! Please don't hesitate to call with any other questions. We'll let the team know about the great job that they did and congratulations on the new vehicle!

November 04, 2022

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Employee Rating

professional and very thorough, the video taken during the inspection was very comprehensive and helpful More

by susiewegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Ruiz

Nov 07, 2022

Culver City Mazda responded

Thank you for your business and posting such an excellent review. We're happy to read about your great experience and that you found our service visit video helpful. Please let us know if there's anything else we can do for you.

May 26, 2022

Dealership Rating

Very attentive and genuinely care about each customer, especially existing customers. Always friendly and helpful More

by SARAH.JOHANSON93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez, Michael Khashayer

May 27, 2022

Culver City Mazda responded

What a wonderful review! We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experiences with our team, and that our work is appreciated!

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