Richard Tran
Richard Tran at Culver City Mazda

Richard Tran

Service Advisor

Culver City Mazda

11215 Washington Blvd
Culver City, CA 90230

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Richard Tran

May 04, 2026

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Employee Rating

Great service! Timely and communicative. Can’t think of a single thing that I would improve. More

by JACKSCHWEIGHAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Champagne

May 06, 2026

Culver City Mazda responded

Thank you for your great review! We’re so happy to hear you had a timely, communicative, and seamless experience with our team. It means a lot to know everything met your expectations so well. We truly appreciate your support and look forward to seeing you again next time!

April 17, 2026

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My rep who helped me was great. Worked with me to get an affordable deal that without that I would’ve taken business elsewhere More

by nateoak10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear your representative was able to work with you and help find an affordable deal that met your needs. We truly appreciate you choosing us and are happy we could earn your business. We look forward to assisting you again in the future!

April 06, 2026

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Employee Rating

Seamless, super friendly and professional Rich was welcoming, efficient and I liked the option of being able to choose which services I might add on once it had been inspected More

by SALLY5
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Apr 07, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that your experience was seamless, friendly, and professional. It’s great to know that Rich made you feel welcome and efficient service, and that you appreciated having the option to choose additional services after the inspection. We truly value your kind words and your trust in us!

March 21, 2026

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I enjoyed excellent service, friendly staff, knowledgeable technicians, streamlined dealership, clean facility, pleasant experience overall. More

by kimberlygdaisyroberts
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 24, 2026

Culver City Mazda responded

Thank you for sharing your experience! We’re thrilled to hear that you enjoyed excellent service, friendly staff, knowledgeable technicians, and a streamlined, clean facility at Culver City Mazda. We truly appreciate your feedback and look forward to serving you again!

February 27, 2026

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Employee Rating

Efficient My experience with Mazda culver city was very pleasant. Getting an appointment is easy. Richard was courteous and the service itself was efficient. More

by karrenedomingo.usa
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Feb 27, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that your experience at Culver City Mazda was pleasant and efficient. Richard will be happy to know his courteous service made a positive impact. We appreciate your kind words and look forward to assisting you again in the future!

February 17, 2026

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Excellent service, fast response and help on more than few things. I’d just wish for a better car details and info exchange on insurance coverage. More

by FP
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roman Camacho

Feb 19, 2026

Culver City Mazda responded

Thank you for your feedback! We’re thrilled to hear that you received excellent service and fast, helpful support on multiple items. We also appreciate your note about providing more detailed car information and clearer communication on insurance coverage, this is helpful for us to improve the overall experience for our customers. We truly value your input and look forward to assisting you again!

February 13, 2026

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Alonso was very communicative, clear on what things would be done, expectations on how long I need to wait for. More

by Ho.tiffanyt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alonso Rodriguez

Feb 19, 2026

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear that Alonso communicated clearly, set expectations, and kept you informed about what work would be done and the wait time. Providing transparent and efficient service is exactly what we aim for at Culver City Mazda. We truly appreciate you choosing us and look forward to assisting you again!

February 12, 2026

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Richard was very professional and made a great effort to keep me informed. He went the extra mile and cleaned off the inside of my windshield for me, too! I usually don't specify which service rep I want More

by ELINSCHWARTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Culver City Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that Richard went above and beyond, keeping you informed and even taking the extra step to clean your windshield. It’s fantastic to know his professionalism and attention to detail made such a positive impression. We’ll be sure to share your kind words with him, he’ll be thrilled to hear it! We truly appreciate your trust and look forward to welcoming you back, now with Richard leading the way!

February 07, 2026

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Employee Rating

They made the transaction very easy. No guessing and waiting time! The best experience buying a car. More

by Xftogk
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Feb 11, 2026

Culver City Mazda responded

Thank you for the great review! We’re thrilled to hear that the process was easy, straightforward, and free of waiting or guessing. Providing the best car-buying experience is always our goal. We truly appreciate you choosing us!

January 27, 2026

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Employee Rating

Amazing! My car needs were met in a timely manner Richard, is very communicative and always is honest with my car needs. More

by Ingridbelloso98
Recommend Dealer
Yes

Other Employees Tagged: Richard Tran

Jan 30, 2026

Culver City Mazda responded

Thank you for the great review! We’re thrilled to hear that Richard provided timely, honest, and communicative service for your car. We truly appreciate you choosing us and look forward to assisting you again!

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