Marcus Turner | Page 2

The staff is always friendly. They are very informative and find answers quickly if needed. They are very informative and find answers quickly if needed. More

by STEVENSMARINE Verified Customer Verified Customer

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It is clean and efficient. Wish they would wash your car though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time though. Waiting room was nice too. Oil change was do e quickly. Might go closer to homr next time More

by PTEETER21 Verified Customer Verified Customer

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Sales staff are friendly but not pushy.Management seems Sales staff are friendly but not pushy. Management seems genuine in their willingness to help. Facility is comfortable, clean and simple to navigate Sales staff are friendly but not pushy. Management seems genuine in their willingness to help. Facility is comfortable, clean and simple to navigate. Staff were very accommodating. More

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We are a first time customer and will definitely be returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. returning to Gates Toyota. Everyone was helpful, friendly, and professional. This is our best vehicle buying experience. Definitely recommended. More

by D.UMMEL Verified Customer Verified Customer

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Literally heard about it the day of at 9am and got online and booked an appointment for 1pm, less then an hour my oil was changed and car was waiting on me. Great price, great people, and really simple. Defi and booked an appointment for 1pm, less then an hour my oil was changed and car was waiting on me. Great price, great people, and really simple. Definitely a place I’d go for any other needs on car service! More

by aswar20 Verified Customer Verified Customer

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Absolute xxxxxxx, voided my coverages without authorization, never received a refund for cancellation either. I will see you with my lawyer. Very unprofessional and made my life xxxx with playing authorization, never received a refund for cancellation either. I will see you with my lawyer. Very unprofessional and made my life xxxx with playing games about my coverages. More

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I found a vehicle I liked on their inventory online and emailed them asking if it was available. Sarah A emailed me and I asked her to text me just because it was easier to communicate with her that way an emailed them asking if it was available. Sarah A emailed me and I asked her to text me just because it was easier to communicate with her that way and she got back to me right away. She appointed me to Marcus who was also very quick to respond. Marcus and Sarah A. both answered my questions with no hesitation or complaints. I was able to make an appointment to look at the vehicle and was able to take it home the same day. After looking at the vehicle and going over some information with Marcus, he sent us to Jason for finances. Jason explained everything to my dad and I and was also helpful in answering our questions. The process was very quick and Gates Toyota made financing a car for the first time a quick and easy experience for me! More

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Excellent service, timely and colleagues were kind in the service department and the sales guys greeted me warmly and by name. Every one here has a smile and is ready to serve. service department and the sales guys greeted me warmly and by name. Every one here has a smile and is ready to serve. More

by robynraeann Verified Customer Verified Customer

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I leased my Rav4 from this dealership. They are so nice & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership & professional. My scheduled services have been more than expected. On time, courteous and everything you would want grin a car dealership More

by BARBFARKAS Verified Customer Verified Customer

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Rave4 purchase I do enjoy my new SUV but very disappointed that we cannot keep the phone connected. Have worked with the dealership and phone company but the phone I do enjoy my new SUV but very disappointed that we cannot keep the phone connected. Have worked with the dealership and phone company but the phone will not stay connected. More

by ROBERTSBARB2003 Verified Customer Verified Customer

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