Marcus Procter
Service Director
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
74 Reviews
Write a Review74 Reviews of Marcus Procter
February 26, 2024
Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Rex So, Deion Thomas
May 31, 2023
5 Star Subaru has the best customer service ever. Always happy to help, they keep snacks and drinks for their customers, and you can stop by and they will wash your car for free. Everyone is always s Always happy to help, they keep snacks and drinks for their customers, and you can stop by and they will wash your car for free. Everyone is always smiling and welcoming. If you are looking to purchase a vehicle, you have to come here. They made everything so simple, and they went above and beyond to help every way they could. More
Other Employees Tagged: Dyson Ellis, Jon Zablosky
May 19, 2023
I offend hear from friends of their dealership experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru experience. Problems after Problems, unsatisfactory repairs, uncaring personal, this drama is so common in this industry. Not so at Grapevine Subaru. My experience has been one of NO DRAMA! Everything's is great, from beginning to end. More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky
May 01, 2023
Great customer service, especially service advisor, Johnny Taylor. Though it is some times ,to get someone to meet you when you drive up. Johnny Taylor. Though it is some times ,to get someone to meet you when you drive up. More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky
April 05, 2023
Great service , great teams and a great dealership. They are always helpful whenever we have a problem. We bought our Outback there and would never take it anywhere else. We have recommended them to al They are always helpful whenever we have a problem. We bought our Outback there and would never take it anywhere else. We have recommended them to all our friends and family. More
Other Employees Tagged: Cameron Alexander-Munns, Ron Berman, Johnnie Taylor, Brandon Fraikes, Azrael Cavazos, Mike Ohanesian, Jon Zablosky, Derek Adams, Corbin Beck
April 05, 2023
Always professional and kind. The new band to attach the number to the key was difficult to remove The new band to attach the number to the key was difficult to remove More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky
March 18, 2023
Everyone that we talked to seemed really friendly and eager to help with any questions we had i recommend this dealership eager to help with any questions we had i recommend this dealership More
Other Employees Tagged: Clay Garrett, Johnnie Taylor, Doug Laymon, Dyson Ellis, Mike Ohanesian, Jon Zablosky, Corbin Beck
February 24, 2023
Super easy and fast service, amazing snack bar with lots of choices to keep you preoccupied while you wait! Lol of choices to keep you preoccupied while you wait! Lol More
Other Employees Tagged: Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Jon Zablosky
December 13, 2022
Clean comfortable waiting area. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. Excellent communication of work performed and work necessary. Excellent selection of coffee, tea, beverages and snacks while waiting. More
Other Employees Tagged: Nick Eyster, Tobias Awoniyi, Johnnie Taylor, Shantai Isom, Dyson Ellis, Mike Ohanesian, Jon Zablosky , Anthony Pipkin
September 09, 2022
The staff at Five Star Subaru provided me with extraordinary service and a pleasant environment along with explaining in detail everything I needed. extraordinary service and a pleasant environment along with explaining in detail everything I needed. More
Other Employees Tagged: Johnnie Taylor, Shantai Isom, Mike Ohanesian