Marco Garcia-Sierra

Toyota of Gladstone responded

Thank you for your kind words! We're delighted to hear that you appreciated the delivery service for your new car. At Toyota of Gladstone, we aim to go above and beyond to ensure our customers have a convenient and exceptional experience. Your satisfaction is very important to us, and knowing that we were able to make the process easier for you is truly rewarding. Thank you for choosing us, and we look forward to serving you again in the future.

Toyota of Gladstone responded

Thank you so much for your fantastic review! We're delighted to hear that you had a great experience at Toyota of Gladstone and found our team to be personable and helpful. Our staff aims to provide the best customer service and make every interaction enjoyable and efficient. We appreciate you taking the time to share your positive feedback and are thrilled to have met your expectations. Thank you for choosing Toyota of Gladstone, and we look forward to continuing to serve you in the future.

Toyota of Gladstone responded

¡Muchas gracias por compartir tu experiencia! Nos alegra mucho saber que Marco pudo brindarte toda la ayuda que necesitabas y que estás contenta con tu nuevo vehículo. Apreciamos tu confianza en Toyota de Gladstone y será un placer ayudarte nuevamente cuando necesites otro carro en el futuro. Gracias por elegirnos, y esperamos verte de nuevo pronto.

Toyota of Gladstone responded

Thank you for sharing your experience at Toyota of Gladstone! We're thrilled to hear that your purchase was super easy and that our team was able to quickly arrange the delivery of your car from another dealer. Providing great service is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and are glad you chose us for your vehicle purchase. We look forward to serving you again in the future!

Toyota of Gladstone responded

Thank you for taking the time to share your feedback. We're delighted to hear that Marco provided you with a great experience, and that his knowledge and easygoing nature made the process enjoyable. We will certainly pass along your kind words to him! We apologize that your experience in the finance office didn’t meet the same standard, and we understand how feeling pressured for add-ons can be frustrating. Your feedback is invaluable, and we’ll use it to improve our approach in ensuring that every part of the process feels comfortable and transparent. We truly appreciate your business and hope to have the opportunity to serve you again in the future.

Toyota of Gladstone responded

Thank you for sharing your experience with us! We’re so glad to hear that our team was able to assist you despite the language barrier and that you felt supported throughout the process. We take pride in being patient and doing everything we can to help our customers, and it's wonderful to know that this made a positive impact on your experience. We appreciate your trust in Toyota of Gladstone and look forward to assisting you again in the future!