Adam was very kind professional and willing to help to
the best of his ability. I would come back and buy a car from him again.
the best of his ability. I would come back and buy a car from him again.
More
by Tw
Other Employees Tagged:
Adam
Jul 12, 2026 -
Toyota of Gladstone responded
Thank you for taking the time to share your feedback!
We're glad to hear Adam was kind, professional, and committed to helping you to the best of his ability. Knowing you would choose to work with him again is a wonderful compliment, and we'll be sure to share your kind words with him.
We also recognize that your 3-star rating indicates there may have been aspects of your overall experience that did not fully meet your expectations. We appreciate your feedback and would welcome the opportunity to learn more about how we could have provided a better experience.
Thank you for choosing Toyota of Gladstone. We hope to have the opportunity to serve you again and provide the complete 5-star experience you deserve.
Adam helped me get in to a fantastic truck and was able
to answer most of my questions. I really appreciate his help and I look forward to working with toyota of Gladstone
to answer most of my questions. I really appreciate his help and I look forward to working with toyota of Gladstone
More
by matthew.zero37
Jul 12, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review, Matthew!
We're thrilled to hear Adam helped you find a fantastic truck and provided the information and support you needed throughout the process. It's great to know his assistance helped make your experience a positive one.
We'll be sure to share your kind words with Adam—he'll truly appreciate the recognition. Congratulations on your new truck, and thank you for choosing Toyota of Gladstone. We sincerely appreciate your trust and support, and we look forward to working with you again in the future!
Adam found the car I was looking for and we negotiated
the price and filled out all the paperwork online. When the car arrived at the dealership Adam contacted me and we made an appointment to come look a
the price and filled out all the paperwork online. When the car arrived at the dealership Adam contacted me and we made an appointment to come look at the car and take it for a test drive. I loved the car, we did final paperwork and drove the new car home. Transaction was very easy and Adam did a great job. I will buy my next Toyota at Gladstone Toyota.
More
by carollarson1
Jul 12, 2026 -
Toyota of Gladstone responded
Thank you so much for the wonderful review, Carol!
We're thrilled to hear Adam made your car-buying experience so easy and convenient from start to finish. It's great to know he found the vehicle you were looking for, helped complete the pricing and paperwork online, and kept you informed when your new car arrived.
We're especially glad the appointment, test drive, and final paperwork went smoothly and that you loved the vehicle once you saw and drove it. Providing a simple, transparent process that works around our customers' schedules is exactly what we strive for.
We'll be sure to share your kind words with Adam—he'll truly appreciate the recognition. Knowing you plan to purchase your next Toyota from Toyota of Gladstone is one of the greatest compliments we could receive. Thank you for your trust and support, and we hope you enjoy your new Toyota for many years to come!
Our salesperson, Adam, was amazing!
He worked hard to get us tge price we wanted.
He worked hard to get us tge price we wanted.
More
by Niina
Other Employees Tagged:
Everyone else was so nice, too - a great team!
Jul 12, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review, Niina!
We're thrilled to hear Adam provided such an amazing car-buying experience. It's great to know he worked hard on your behalf to help you get the price you wanted and made sure you felt well taken care of throughout the process.
We'll be sure to share your kind words with Adam—he'll truly appreciate the recognition. Thank you for choosing Toyota of Gladstone. We sincerely appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Casey provided relief and efficiency for me after the
need to find a new car due to being rear ended and my previous Toyota car being totaled.
A month long period of stress + no car had come to an end
need to find a new car due to being rear ended and my previous Toyota car being totaled.
A month long period of stress + no car had come to an end within 2hrs of Casey helping me.
I am forever grateful to Toyota and Casey for this. They got me the best deal, my dream car, all while staying within my parameters and budget. It was the best experience I’ve ever had when it comes to shopping for a car
More
by paigebrittany1
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you so much for sharing your experience. We’re truly sorry to hear about your accident and the stress you went through after your previous Toyota was totaled, but we’re honored we could help make the next chapter a positive one.
We’re thrilled to hear Casey was able to provide the relief, guidance, and efficiency you needed during such a challenging time. Helping you find your dream car, stay within your budget, and complete the process in just a couple of hours is exactly the kind of customer experience we strive to provide.
We’ll be sure to share your heartfelt comments with Casey. Knowing he helped turn a stressful situation into the best car-buying experience you’ve ever had will mean a great deal to him.
Congratulations on your new Toyota! Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we wish you many happy and safe miles in your new dream car!
Awesome experience with an awesome sales team.
I really appreciate how easy they made the car buying experience. Thank you
I really appreciate how easy they made the car buying experience. Thank you
More
by jessecoefield
Jun 28, 2026 -
Toyota of Gladstone responded
Thank you for the fantastic review! We’re thrilled to hear you had such an awesome experience with our sales team.
Making the car-buying process easy, enjoyable, and stress-free is exactly what we strive for, and we’re so glad our team delivered that experience for you.
Thank you for choosing Toyota of Gladstone. We truly appreciate your trust and support, and we hope you enjoy your new vehicle for many years to come!
Adam was extremely helpful and easy to work with.
Adam and Toyota of Gladstone made the whole process pretty painless.
Adam and Toyota of Gladstone made the whole process pretty painless.
More
by greggers
Jun 07, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We’re thrilled to hear Adam was so helpful and easy to work with throughout your purchase.
Making the car-buying process simple, transparent, and as stress-free as possible is exactly what we strive for, and we’re glad Adam and the Toyota of Gladstone team delivered that experience for you.
Thank you for choosing Toyota of Gladstone. We truly appreciate your support and look forward to helping you again in the future. Congratulations on your new vehicle!
Here is a concise, factual review focused on the customer
service experience:
I was asked to contact Charity, the Customer Service Manager, to “make things right” after my experience with the dealership.
service experience:
I was asked to contact Charity, the Customer Service Manager, to “make things right” after my experience with the dealership. Instead, I spent 14 minutes on the phone feeling like my time and concerns had little value. I requested compensation in the form of service credits to acknowledge the time and money I invested during the buying process that fell through. Rather than addressing my concerns, Charity minimized my experience by stating that situations like mine happen every day and are simply part of the car-buying process. The conversation felt dismissive and belittling rather than focused on resolving my concerns.
More
by MH
We are always nervous going to a car dealership because
you never know how they are going to treat you. We felt like Adam did a great job explaining everything and once we got into the paperwork, it matche
you never know how they are going to treat you. We felt like Adam did a great job explaining everything and once we got into the paperwork, it matched what we saw and did online, which was very gratifying. It was smooth sailing through the whole transaction and we left very happy with a new car!
More
by M
May 05, 2026 -
Toyota of Gladstone responded
Thank you for the wonderful review! We completely understand those nerves going into a dealership, so it means a lot to hear Adam made you feel comfortable and took the time to explain everything clearly.
It’s great to know everything matched what you saw online and that the process was smooth from start to finish—that’s exactly the experience we aim to provide. We’re so glad you left happy with your new car!
We truly appreciate you choosing us and look forward to helping you again down the road!
Ask for Adam Joham — he’s the real deal!
I had an excellent experience working with Adam Joham at Toyota of Gladstone. Car buying can be stressful, but Adam made the whole process easy. He
I had an excellent experience working with Adam Joham at Toyota of Gladstone. Car buying can be stressful, but Adam made the whole process easy. He was patient with me across multiple visits, never once made me feel rushed or pressured, and stayed focused on getting me exactly what I wanted.
In a world where pushy sales tactics are the norm, Adam was a refreshing change. He listened, he followed through, and he delivered. I couldn’t be happier with my experience and would absolutely recommend him to anyone looking for a no-pressure, no-nonsense car buying experience.
More
by abby.johnson518
May 05, 2026 -
Toyota of Gladstone responded
Thank you so much for the incredible review, Abby! We’re thrilled to hear Adam provided such a patient, no-pressure experience across multiple visits—that’s exactly what we aim for.
It means a lot that he listened, followed through, and helped you get exactly what you wanted. We’ll be sure to pass along your kind words—he’ll really appreciate it.
Thank you for your recommendation and your trust in us. We look forward to helping you again down the road!