Marcell Saavedra
Marcell Saavedra at Nissan of Torrance

Marcell Saavedra | Page 2

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.8
386 Reviews
4.8

386 Reviews

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386 Reviews of Marcell Saavedra

October 22, 2026

Dealership Rating
Employee Rating

They misguide the unwanted serviceing not follows the Nissan maintenance schedule. Not provided the actual man hours only told about the charges and then offer some discounts which is unfair just loo More

by NO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo

Oct 29, 2026

Nissan of Torrance responded

Thank you for your feedback. I apologize for your experience and understand your concerns. We strive to provide transparent service and follow manufacturer guidelines. We are truly sorry you felt mislead as that is not the intention. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2026

Dealership Rating
Employee Rating

Marcell Did A Great Customer Service Job, He Explained Everything To Be In A Deatiled Matter, Will Come Back To Book My Services :) More

by pantojazaira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Nissan of Torrance responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcell provided you with great service and detailed explanations. We look forward to welcoming you back for your next booking. Your satisfaction is our priority! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 20, 2026

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Employee Rating

I had the best experience and the service was quick. Every question and concerns were answered. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2026

Nissan of Torrance responded

Hello Tania, thank you for your fantastic review! We're happy to hear you had such a great experience with us. Our team is dedicated to providing quick and helpful service, and it's wonderful to know we met your needs. We look forward to serving you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2026

Dealership Rating
Employee Rating

Very friendly, attentive, and honest. I'm very happy with the service at Nissan of Torrance. More

by HARLEYDUGGAN01
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 17, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team at Nissan of Torrance. Your satisfaction is our top priority, and we look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 15, 2026

Dealership Rating
Employee Rating

I've been with Nissan of Torrance for 7 yrs and always have a great experience. Marcelle is always on point More

by Rallen2621
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 17, 2026

Nissan of Torrance responded

Thank you for your loyalty and kind words! We're thrilled to hear that Marcell consistently provides you with great service. We appreciate your support over the years and look forward to continuing to serve you at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2026

Dealership Rating
Employee Rating

A previous repair had failed and I requested appropriate remediation. The fix was completed expeditiously at no cost to me. More

by Rich@corgels.com
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 16, 2026

Nissan of Torrance responded

Thank you for your feedback! We're glad we could resolve the issue quickly and at no cost to you. Your satisfaction is our priority, and we appreciate your understanding. If you need anything else, please don't hesitate to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2026

Dealership Rating
Employee Rating

He was very informative, friendly, and helpful with my car service. I would recommend him to others. More

by Tania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Nissan of Torrance responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing friendly and informative assistance. We appreciate your recommendation and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2026

Dealership Rating
Employee Rating

The service was fast. They were knowledgeable and I was very satisfied with the work that was done More

by JAMAL.MUHAMMAD_JFM
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 10, 2026

Nissan of Torrance responded

Hello Jamal, thank you for your fantastic review! We're thrilled to hear that you were satisfied with our fast service and knowledgeable team. Your support means a lot to us, and we look forward to serving you again in the future! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 02, 2026

Dealership Rating
Employee Rating

Friendly people and detailed service Friendly people and detailed service. Well kept establishment and free coffee. Enough sitting space as well. More

by HERNANDEZBLANCA68
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

Oct 04, 2026

Nissan of Torrance responded

Hello Blanca, thank you for your kind words! We're thrilled to hear you enjoyed our friendly service and the comfortable atmosphere. We take pride in maintaining our space and providing complimentary coffee for our guests. We look forward to welcoming you back soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2026

Dealership Rating
Employee Rating

My go to dealer. Every time I come here the staff treats me like family and makes sure everything is taken care of for my vehicle. Definitely recommend!! More

by HLEFFLER99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Nissan of Torrance responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Our team is dedicated to providing the best service possible, and your recommendation means the world to us. We look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

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