Never had an issue and everyone there is super friendly
and helpful, communication was clear. The service is great. The place is clean. I'm very happy.
and helpful, communication was clear. The service is great. The place is clean. I'm very happy.
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by DAMARISG75
Verified Customer
Verified Customer
Jun 14, 2021 -
Bay Ridge Subaru responded
Thank you for choosing Bay Ridge Subaru to handle your vehicle's service needs. We look forward to assisting you again soon, DAMARISG75. Sincerely, Tom Ruggiero, Principal Dealer
Great service you get what you pay for. The prices are
high compared to others but
I was completely satisfied with the service and care my Forester received.
high compared to others but
I was completely satisfied with the service and care my Forester received.
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by GTY3MAN
Verified Customer
Verified Customer
Jun 10, 2021 -
Bay Ridge Subaru responded
We appreciate you stopping at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Principal Dealer
Very smooth and pleasant experience. Made appointment
for recall repair at last minute. Dropped off and picked up as scheduled. Marc was friendly and helpful.
for recall repair at last minute. Dropped off and picked up as scheduled. Marc was friendly and helpful.
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by tojufi
Verified Customer
Verified Customer
Jun 10, 2021 -
Bay Ridge Subaru responded
Thank you for leaving us a great review! It was a pleasure to work with you, and we hope to work with you again soon, tojufi. Sincerely, Tom Ruggiero, Principal Dealer
Bay Ridge Subaru was very pleasant, knowledgeable, clean
and true to time. I was told 2,5 hours and was out in 2.25 hours. I'm a math teacher can you tell. LOL
5 stars to all involved. Linda Mollo Holmes
and true to time. I was told 2,5 hours and was out in 2.25 hours. I'm a math teacher can you tell. LOL
5 stars to all involved. Linda Mollo Holmes
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by LMH710
Verified Customer
Verified Customer
Jun 10, 2021 -
Bay Ridge Subaru responded
Thank you for the 5 star rating! We appreciate your business and hope to work with you again soon! Sincerely, Tom Ruggiero, Principal Dealer
This dealership is wonderful. Everyone is so pleasant.
The new setup is great and comfortable as we wait for service to be performed on our car.
The new setup is great and comfortable as we wait for service to be performed on our car.
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by BKLYNMOM2
Verified Customer
Verified Customer
Jun 10, 2021 -
Bay Ridge Subaru responded
BKLYNMOM2, thanks for taking a moment to rate us 5-stars. We hope we can be of assistance again soon. Sincerely, Tom Ruggiero, Principal Dealer
Kind. Considerate and efficient. Mgr. Mark went above and
beyond to help me out as did the cashier. They were kind and considerate to my plight and epitomize what customer service should be all about.
beyond to help me out as did the cashier. They were kind and considerate to my plight and epitomize what customer service should be all about.
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by JOYTOM227
Verified Customer
Verified Customer
Jun 09, 2021 -
Bay Ridge Subaru responded
Thank you for the positive review regarding Mark! We are so glad you had such a great experience and look forward to your next visit here! Sincerely, Tom Ruggiero, Principal Dealer
I have a leased vehicle which I assume would be
maintained at the dealer. I always comply with scheduled maintenance and I have not damaged the vehicle in any way. I have a door handle that is malf
maintained at the dealer. I always comply with scheduled maintenance and I have not damaged the vehicle in any way. I have a door handle that is malfunctioning. First it was implied that I did something to the handle. Second I would have to pay for labor and parts to fix it. I’m not satisfied with this service.
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by SALTERNO
Verified Customer
Verified Customer
Jun 14, 2021 -
Bay Ridge Subaru responded
Salterno, thank you for taking the time to leave us feedback on your experience. We always try our best to give all of our customers "5 star" experiences, but it seems we missed the mark here. If there's anything you would like to further discuss that would improve your experience with us, please don't hesitate to give us a call.
I have good experiences bringing my car to Bay Ridge
Subaru for service. Every employee is friendly, courteous, and professional. The kind of service my car needs is carefully and thoroughly explained
Subaru for service. Every employee is friendly, courteous, and professional. The kind of service my car needs is carefully and thoroughly explained to me. The waiting room is clean and comfortable. I like that I can communicate easily with my service rep through texting.
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by LGTEACHER
Verified Customer
Verified Customer
Jun 09, 2021 -
Bay Ridge Subaru responded
We're glad to hear you had a great experience with our staff! We're glad that our service team kept you up to date on any work your car needed and that our staff here made you feel comfortable. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Principal Dealer
Always a pleasure to bring my vehicle to Bay Ridge Subaru
dealership. I would recommend this dealership as it is always clean, and service is quick and efficient.
dealership. I would recommend this dealership as it is always clean, and service is quick and efficient.
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by GMAR55
Verified Customer
Verified Customer
Jun 09, 2021 -
Bay Ridge Subaru responded
Gmar55, thank you for your positive review. We're glad to hear what you think of our dealership, and we hope to be able to work with you again sometime soon! Sincerely, Tom Ruggiero, Principal Dealer
Great dealership, super friendly and efficient service
department and they are dog friendly! I would highly recommend Bay Ridge Subaru for all of your new car and service needs.
department and they are dog friendly! I would highly recommend Bay Ridge Subaru for all of your new car and service needs.
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by REBECCAFE
Verified Customer
Verified Customer
Jun 07, 2021 -
Bay Ridge Subaru responded
We appreciate the perfect 5 star rating, REBECCAFE. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal