Marc D'Ottavio | Page 31

Service is excellent, Service Manager Sabina also helped lower the bill by adding a discount coupon , all concerns were addressed lower the bill by adding a discount coupon , all concerns were addressed More

by ARNAB1978 Verified Customer Verified Customer

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They are on point with their schedule, they told us around 3-3:30 the car will be ready, it was on 3:09 they call us to pick up the vehicle. i am pretty happy with their service. around 3-3:30 the car will be ready, it was on 3:09 they call us to pick up the vehicle. i am pretty happy with their service. More

by iojerry Verified Customer Verified Customer

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Great service and a friendly staff. Was done quicker then I thought I thought More

by BOROASK1 Verified Customer Verified Customer

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Fast, Reliable, Friendly, Full service. Mark and Andrew provided excellent trouble shooting to keep our Crosstrek fine tuned. Just drove it back from Naples, FL to NYC wonderfully. Jessica was prompt, fri provided excellent trouble shooting to keep our Crosstrek fine tuned. Just drove it back from Naples, FL to NYC wonderfully. Jessica was prompt, friendly and courteous at check in. Bay Ridge Subaru is the best thing service center in the NYC area! More

by Great 2018 rossTrek Limited! Verified Customer Verified Customer

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Marc was great at handling my service request for a shifter replacement on my Outback. I also did a 42k service and the car is running noticeably better now. Will be back in the future for parts and up shifter replacement on my Outback. I also did a 42k service and the car is running noticeably better now. Will be back in the future for parts and upgrades. This is my go to dealership in the area. More

by YESHVIR.DAAMINENI Verified Customer Verified Customer

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Brought my 2018 Crosstrek in for service for a oil change-check-up. Was alerted about recalls and told rear brakes needed service. prices were reasonable. Had coupons Bayridge sent to me. Waiting a change-check-up. Was alerted about recalls and told rear brakes needed service. prices were reasonable. Had coupons Bayridge sent to me. Waiting area is clean but sparse. My only "complaint" was that I had Subaru Class Action Settlement coupons and I had to wait 30 minutes for manager to figure out how to handle - they should have known about this Class Action Settlement - hard to imagine I was/am the first person. No complaint with the work. More

by HEPSTEIN45 Verified Customer Verified Customer

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Brought my Forester in to have recent recall bulletin checked. (Rear stabilizer bracket bolt). Didn’t have an appointment but after expressing my concern about driving long distance at highway speeds (pr checked. (Rear stabilizer bracket bolt). Didn’t have an appointment but after expressing my concern about driving long distance at highway speeds (pre planned holiday trip) Marc accommodated me and had the car checked. Although the service dept was busy I was in and out in an hour. Thank you Subaru team. More

by BKLYN33FOLKS Verified Customer Verified Customer

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Very helpful staff. My car is usually done much sooner than what they tell you. So that’s always a nice surprise. Marc was great as usual. than what they tell you. So that’s always a nice surprise. Marc was great as usual. More

by JEANNE.MONTUORI Verified Customer Verified Customer

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The people are lovely and they are very willing to deal with customers who less tech savy than the general population- I am someone who still wishes for windows that can be rolled down manually! with customers who less tech savy than the general population- I am someone who still wishes for windows that can be rolled down manually! More

by STEPHANIELABES Verified Customer Verified Customer

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Mark was great. Got me in and out in a hurry. Love Bay Mark was great. Got me in and out in a hurry. Love Bay Ridge Subaru for sales and service. Always friendly. Very Satisfied. Will only use them for s Mark was great. Got me in and out in a hurry. Love Bay Ridge Subaru for sales and service. Always friendly. Very Satisfied. Will only use them for servicing. More

by PMEMGMCM Verified Customer Verified Customer

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