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Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 30

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

June 29, 2021

Dealership Rating
Employee Rating

Fast, efficient, stress-free repair of rear gate on Outback caused by my own negligence. Service Department dealt directly with my insurer to ensure that parts replaced were factory rather than after m More

by sammoriber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2021

Bay Ridge Subaru responded

Thank you for visiting, sammoriber. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 29, 2021

Dealership Rating
Employee Rating

I had a scheduled appointment for a NYS inspection. I was in and out in 30 minutes. The staff is friendly and professional. The waiting room is clean and comfortable and the amenities offered are nice. More

by GASBKLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2021

Bay Ridge Subaru responded

Thank you GASBKLYN, for the amazing review. Sincerely, Tom Ruggiero, Principal Dealer

June 29, 2021

Dealership Rating
Employee Rating

Staff are friendly, and the service was faster than expected. More

by FREDIMAC72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jun 29, 2021

Bay Ridge Subaru responded

Thank you for taking the time to leave a review! We really appreciate your feedback! We will be sure to let the team know that you left satisfied. Have a nice day! Sincerely, Tom Ruggiero, Principal Dealer

June 28, 2021

Dealership Rating
Employee Rating

First visitGood servicePleased with outcome Will First visit Good service Pleased with outcome Will return again More

by BDPISCES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 29, 2021

Bay Ridge Subaru responded

Thank you for the excellent review, BDPISCES! We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Dealership Rating
Employee Rating

Very friendly staff and very comfortable customer waiting room as well. More

by MUSTANG19BF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Bay Ridge Subaru responded

We appreciate the high rating. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Dealership Rating
Employee Rating

One of the best experiences I have had at an auto dealer. Service team was on it from start to finish. More

by GKAHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Bay Ridge Subaru responded

Thank you for the valued feedback and five-star rating! We really appreciate it and are glad that you had a great experience with our service dept. Please let us know if you need anything else! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Dealership Rating
Employee Rating

People at this dealership are very friendly and work was performed at reasonable time More

by gshagenov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

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Jun 28, 2021

Bay Ridge Subaru responded

We appreciate the five-star rating. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

June 25, 2021

Dealership Rating
Employee Rating

All staff at Bay Ridge Subaru dealership are friendly and very polite and helpful. Thank you. More

by YEVGENIYVAYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 28, 2021

Bay Ridge Subaru responded

Thank you for the five-star rating and valued feedback! We're happy to hear that you always have a great experience with us. Please let us know if you need anything else. Sincerely, Tom Ruggiero, Principal Dealer

June 23, 2021

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Employee Rating

Went in for Subaru rental. Service representative was condescending and cold as he processed initial paperwork. Then told to wait. Waited for 30 minutes without much explanation or apology for the proces More

by KaityVuong
Customer Service
Recommend Dealer
No
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Jul 02, 2021

Bay Ridge Subaru responded

KaityVuong, Customer Satisfaction is very important to us and we would like to learn more details about your experience. Please contact our General Manager, Michael Chiusano at 718-234-7960 to discuss your concerns further. Sincerely, Tom Ruggiero, Dealer Principal

June 23, 2021

Dealership Rating
Employee Rating

In Service Department the Person who work for me, He is very Good. I appreciate his honesty and service done by him. Thank You very much More

by kumarvinod
Recommend Dealer
Yes
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Jun 23, 2021

Bay Ridge Subaru responded

Thanks, kumarvinod! We appreciate the feedback. Sincerely, Tom Ruggiero, Dealer Principal

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