Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 27

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

July 15, 2021

Dealership Rating
Employee Rating

It's always a pleasure to have Marc as the service representative managing my service needs at Bay Ridge Subaru. this is just to fill the required word count More

by RKALIPETES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Bay Ridge Subaru responded

Thank you for taking the time to give us a high rating, RKALIPETES! Marc is an excellent employee, and we'll surely pass your kind words along to him. We look forward to working with you again soon! Sincerely, Tom Ruggiero, Principal Dealer

July 15, 2021

Dealership Rating
Employee Rating

Average service. It’s convenient living in brooklyn with a service center to change oil, and do minor things. Otherwise if I had another option in Brooklyn I would utilize it More

by KIMMYLEE410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Bay Ridge Subaru responded

Hi, KIMMYLEE410. Thank you for taking the time to give us your feedback. We're always looking for ways to improve. Customer satisfaction is our #1 priority. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership or drop by for a visit! Sincerely, Tom Ruggiero, Principal Dealer

July 14, 2021

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Employee Rating

My appointment was for state inspection and an oil change. My car was checked in promptly, and it was ready for me exactly when my service manager said it would be ready. The wait time included gett More

by LGTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher

Jul 15, 2021

Bay Ridge Subaru responded

Hi, LGTEACHER! Thank you for your detailed 5-star review. We're happy to hear that you had a positive experience with our services. If you have any questions, please do not hesitate to give us a call or drop by for a visit! Sincerely, Tom Ruggiero, Principal Dealer

July 13, 2021

Dealership Rating
Employee Rating

Great job. Friendly, fast, car ready on time, gave me a ride home when I dropped car off. Just a really good experience for my first time there. More

by SCOTTLAMONT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Jul 14, 2021

Bay Ridge Subaru responded

Thank you for taking the time to write us a positive review, SCOTTLAMONT45! We're happy to hear that you've had a good experience with us. We look forward to your next visit! Sincerely, Tom Ruggiero, Principal Dealer

July 13, 2021

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Employee Rating

I've been a satisfied customer since 2004 and they have never disappointed me. Appreciate there excellent service and attention to details. Bought and serviced my car since my original purchase. More

by RUBYWALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Billy - Great mechanic

Jul 14, 2021

Bay Ridge Subaru responded

Hi, RUBYWALK. Thank you for taking the time to leave a positive review for Bay Ridge Subaru. We're ecstatic to hear that you have been choosing us since 2004! We look forward to your next visit. See you soon! Sincerely, Tom Ruggiero, Principal Dealer

July 13, 2021

Dealership Rating
Employee Rating

Very nice people, they were all very good and every one knew what they were doing! Would go back there again for my next inspection. More

by JMD5274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Kiara Colon, Kayla Rodriguez, Alicia Sena, Sabina Triunfel

Jul 14, 2021

Bay Ridge Subaru responded

Thank you for the stellar review, JMD5274. We're delighted to hear that you will be back again. See you then! Sincerely, Tom Ruggiero, Principal Dealer

July 13, 2021

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Employee Rating

Knowledgeable and helpful staffs. Trade-In value of older car is disappointing. It's a friendly environment to do business here. Pricing is pretty straight forward with no negotiation. Whatever price on the More

by CANNY13809
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Wactor

Jul 14, 2021

Bay Ridge Subaru responded

Thank you for your feedback, CANNY13809. We're always looking for ways to improve. If you have any further questions, please do not hesitate to give us a call here at the dealership! Sincerely, Tom Ruggiero, Principal Dealer

July 11, 2021

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Employee Rating

The price for the work was very reasonable. The work was finished much sooner that originally projected. We have brought our car here several times and have had pleasant and efficient experiences. More

by ENNES.VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Bay Ridge Subaru responded

Thank you for taking the time to leave us a positive review, ENNES.VEGA! Should you have any further inquiries, please do not hesitate to give us a call. We're always happy to help! Sincerely, Tom Ruggiero, Principal Dealer

July 10, 2021

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Employee Rating

Always pleasant and timely service from Bay Ridge Subaru. Very friendly and accommodating. I've been loyal to them for regular maintenance since I've been a Subaru owner. More

by WEBER11218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Bay Ridge Subaru responded

Hi, WEBER11218! Your loyalty means the world to us. Thank you for your stellar review, and have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

July 09, 2021

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Employee Rating

Great communication and excellent efficient service. Always feel welcome and the wait time wasn't looker than what I was told. The work they do is outstanding. More

by LAUJAC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Bay Ridge Subaru responded

We're ecstatic to hear that you left the dealership satisfied with our services. Thank you for choosing Bay Ridge Subaru, LAUJAC123! Sincerely, Tom Ruggiero, Principal Dealer

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