Marc D'Ottavio | Page 25

My appointment was at 8:00 in the morning. I arrived early; they took my car immediately, and finished in 40 minutes. The waiting room had excellent coffee, comfortable chairs, and lots of space. early; they took my car immediately, and finished in 40 minutes. The waiting room had excellent coffee, comfortable chairs, and lots of space. More

by DANIELA88 Verified Customer Verified Customer

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My vehicle brake line was damaged while being removed from the lift. It was there for 2 months They claimed it needed a connector box that wasn't available. There was no such part. Additionally items fro from the lift. It was there for 2 months They claimed it needed a connector box that wasn't available. There was no such part. Additionally items from my trunk were stolen. Poor or no communication at best. Management needs training on problem solving. More

by SPENDER5555 Verified Customer Verified Customer

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This is a great dealership (1819 Cropsey Avenue). I bought my 2 Subarus here and I've been coming here for service for about 20 years. The people are great -- especially Marc D'Ottavio, Billy the great bought my 2 Subarus here and I've been coming here for service for about 20 years. The people are great -- especially Marc D'Ottavio, Billy the great mechanic and Trish, who's so pleasant even while she takes my money! Even the porters James and Victor are so nice. When I buy my next Subaru (my Forester is 17 years old) it will be because I can't bear to leave these people. More

by KSBAYRIDGE Verified Customer Verified Customer

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This was our first time having regular service done on our new Crosstrek and it was a great experience. Everyone was super communicative, efficient, and the price was great. our new Crosstrek and it was a great experience. Everyone was super communicative, efficient, and the price was great. More

by SZZ Verified Customer Verified Customer

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Professional and go about and beyond. I had a mark on the side of my vehicle and an employee rubbed it out for me free of charge!! side of my vehicle and an employee rubbed it out for me free of charge!! More

by WOOGBEAR Verified Customer Verified Customer

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Strange as it may seem- the service is so exemplary, I look forward to having my car serviced. I also totally appreciate how clean the place is. A total pleasure. Keep up the good work. look forward to having my car serviced. I also totally appreciate how clean the place is. A total pleasure. Keep up the good work. More

by CMRAANY Verified Customer Verified Customer

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Very good service and very efficient. The staff were very kind, professional and helpful. Will recommend friends who wants to get Subaru to come in future. kind, professional and helpful. Will recommend friends who wants to get Subaru to come in future. More

by linnobita Verified Customer Verified Customer

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Happy 😊 place great service good people excellent mechanics excellent coffee super snacks comfortable chairs nice waiting room large tv nice magazines and worth it ! Super place mechanics excellent coffee super snacks comfortable chairs nice waiting room large tv nice magazines and worth it ! Super place More

by JADELEO Verified Customer Verified Customer

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Excellent service! Always professional! Comfortable waiting area! Great coffee and snacks. Very reliable and great staff. Price is worth every penny! Nice 👍 TV and reading material ! waiting area! Great coffee and snacks. Very reliable and great staff. Price is worth every penny! Nice 👍 TV and reading material ! More

by JADELEO Verified Customer Verified Customer

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Mark was great to deal with. Overall service great. I have been dealing with this location for many years now. Not sure what else to say have been dealing with this location for many years now. Not sure what else to say More

by EGRAHAM2 Verified Customer Verified Customer

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