Marc D'Ottavio | Page 24

Great Service, we're always satisfied with Bay Ridge Subaru and their personnel. We will continue to come back for the life of our vehicles. Subaru and their personnel. We will continue to come back for the life of our vehicles. More

by OutBuBack Verified Customer Verified Customer

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Service from this dealership has been very reliable on the whole since I purchased my current vehicle nearly seven years ago. Waiting area is comfortable. the whole since I purchased my current vehicle nearly seven years ago. Waiting area is comfortable. More

by BJN175 Verified Customer Verified Customer

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i have dealt with marc from my forester now my outback and has always been helpful. they get you in and out fast. i pay a toll to come here and it is worth it and has always been helpful. they get you in and out fast. i pay a toll to come here and it is worth it More

by ORHAY11 Verified Customer Verified Customer

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Marc was exceptional...attentive, friendly, enormously helpful, and honest. He greeted me warmly. He kept in touch with me throughout the day and provided noteworthy care. I so appreciated his efficienc helpful, and honest. He greeted me warmly. He kept in touch with me throughout the day and provided noteworthy care. I so appreciated his efficiency. More

by DIANEMACKIE456 Verified Customer Verified Customer

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Had 2 keys made. They reprogrammed the key codes for car without telling us or making sure that they all the keys. Disaster. I couldn't figure out why the car wouldn't start with the key I was given the d without telling us or making sure that they all the keys. Disaster. I couldn't figure out why the car wouldn't start with the key I was given the day I bought the car. We wound up having the car towed to the dealer, had to miss half a day of work. Then they didn't call me for two days, I called them and they said they wanted to try more keys so my wife had to take an Uber there with more keys. She got there at 5:10 and they said they were closing so she had to go back again the next day. It turns out that they can't make more than 4 keys for a car so we got a refund for the key that they couldn't make. When we asked to have keys made, they should have: - Asked how many we had (3) and told us it was impossible to make 2 more. - Not reprogrammed the car without making sure that they had all of our keys to reprogram. - For future models of Subaru, it would be nice if cars were built so they could be started with a $4 key copy made at Home Depot. More

by BAYRIDGE0 Verified Customer Verified Customer

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Great service. I am never disappointed. The car was finished before it was supposed to be. I am grateful for the call that it was ready. finished before it was supposed to be. I am grateful for the call that it was ready. More

by CHRISTINA_LANDY Verified Customer Verified Customer

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Another seamless visit with Mr. D’Ottavio. He got me right in, also added my yearly inspection and pointed me to a great breakfast spot. right in, also added my yearly inspection and pointed me to a great breakfast spot. More

by RMAGGIO22 Verified Customer Verified Customer

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It was clear that despite having scheduled appointments, the cars were looked at in some random order. Once my car had been looked at after waiting for a couple hours, the work was done promptly. the cars were looked at in some random order. Once my car had been looked at after waiting for a couple hours, the work was done promptly. More

by Somerandom Verified Customer Verified Customer

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Somebody forgot to tell me that my service (planed on 08/03), will be performed on 08/04. Because of that I lost day at my job, and money for that day. 08/03), will be performed on 08/04. Because of that I lost day at my job, and money for that day. More

by SSHAPIRSTEIN Verified Customer Verified Customer

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Everything was great except, that instead repair was scheduled on Tuesday , it was made on next Wednesday. And I lost day of work because I took day off. scheduled on Tuesday , it was made on next Wednesday. And I lost day of work because I took day off. More

by SSHAPIRSTEIN Verified Customer Verified Customer

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