Marc Bear
Marc Bear at Chapman Nissan

Marc Bear | Page 7

Service Director

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

Contact Me
4.7
73 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

24 yrs, 3 mos

4.7

73 Reviews

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73 Reviews of Marc Bear

May 25, 2025

Dealership Rating
Employee Rating

Customer focused, service oriented, transparent about work to be done and cost. Timely and they provided transportation to and from site. More

by cjgearin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne

Jun 02, 2025

Chapman Nissan responded

Thank you, cjgearin2! We appreciate your kind words. We're committed to being transparent, timely, and customer-focused, and we're glad that came through during your visit. We're happy we could make your experience convenient with transportation as well. Looking forward to serving you again!

Jun 02, 2025

Chapman Nissan responded

Thank you, bjosejoy! We're glad the part was in stock and that the work was completed on time. We'll be sure to pass along your thanks to AJ — it's great to hear you got to enjoy a lovely afternoon at Winterthur with your wife. We appreciate your feedback and hope to assist you again soon!

May 25, 2025

Dealership Rating
Employee Rating

I am very happy with the treatment I get fron my service from Dan riccardi More

by bmanuella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Chapman Nissan responded

Thank you, bmanuella! We're delighted to hear you're happy with the service and treatment you receive from Dan Riccardi. We’ll be sure to share your kind words with him. Looking forward to continuing to serve you!

May 22, 2025

Dealership Rating
Employee Rating

Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Chapman Nissan responded

Cookie Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure you are satisfied.

May 22, 2025

Chapman Nissan responded

Thank you so much, Cookie! We're grateful for your kind words and thrilled to hear about your positive experience with both our sales and service teams. Our technicians truly take pride in going the extra mile, and it's wonderful to know their efforts made a difference for you. We appreciate your support and look forward to serving you again!

May 22, 2025

Dealership Rating
Employee Rating

Such a big inconvenience to deal with. Why would a dealership ask me what is wrong with the car? That is why I had it towed. More

by drew.meier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Chapman Nissan responded

Hi Drew, we're sorry to hear about your experience and completely understand your frustration. When a vehicle is towed in, we sometimes ask for any details you might be aware of to help our technicians diagnose the issue more efficiently. That said, we appreciate your feedback and will use it to improve how we communicate during the service process. If there's anything we can do to make this right, please don’t hesitate to reach out directly.

May 21, 2025

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Employee Rating

Always professional and communicate the status of service. I miss having the fresh donuts for the early birds. More

by ewsugie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tawny Gates

May 22, 2025

Chapman Nissan responded

Thank you so much! We're glad to hear you appreciate the professionalism and communication—that means a lot to us. And we hear you on the donuts! 😊 We miss those early morning treats too. Who knows, maybe they’ll make a comeback one day! Thanks again for your continued support!

May 21, 2025

Dealership Rating
Employee Rating

Friendly. Upfront pricing. Provides transportation. Most recently fixed wheels, provide standard service. Vehicle completed sooner than expected More

by drhooksan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Chapman Nissan responded

Thank you so much for the great feedback! We're happy to hear you had a positive experience with our team—from the friendly service and upfront pricing to the timely repairs and transportation. It's always our goal to exceed expectations, and we're glad we could do that for you. We appreciate your trust and look forward to serving you again!

May 19, 2025

Dealership Rating
Employee Rating

I really appreciate the way that that Campan Nissan takes care of my car I like the way that call let me know what my car needs in the future More

by Kevin.Swinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Chapman Nissan responded

Thanks so much, Kevin! We’re really happy to hear that you appreciate the care we give your car and the updates on what it might need down the road. Keeping you informed and your car in great shape is what we’re all about. We truly appreciate your trust in Chapman Nissan!

May 19, 2025

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Employee Rating

Customer satisfaction ratings are phenomenal. Will continue to promote and highlight the amazing product Eye received.💯 More

by ashanti.n.adderly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2025

Chapman Nissan responded

Thank you so much, Ashanti! We’re delighted to hear you’re pleased with your experience and the product you received. Your support means a lot to us, and we truly appreciate you sharing your positive experience. Looking forward to continuing to serve you! 💯

May 19, 2025

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Employee Rating

I have always used Chapman Nissan for servicing my 11-year-old cube. They offer the best service. They are honest and reasonable. More

by markfnolte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Chapman Nissan responded

Thank you, Mark! We’re honored to be your trusted service provider for your Cube over the years. Honesty and reasonable service are values we take great pride in, and it’s wonderful to hear they’ve made a difference for you. We look forward to continuing to care for your vehicle!

May 18, 2025

Dealership Rating
Employee Rating

I was greeted by a service person who explained to me what was going to happen. The service was prompt and I waited for the work to be done. It was done within the time promised. Thank you Nissan. More

by femebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tawny Gates

May 19, 2025

Chapman Nissan responded

Thank you so much for your kind feedback! We're glad to hear you had a positive experience and that everything was completed promptly and as promised. We appreciate your trust in Nissan and look forward to serving you again in the future! 🚗💙

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