Manny Diaz | Page 32

Christian Mendoza was great! He was encouraging and patient thru the entire process. I am happy with my new vehicle He was encouraging and patient thru the entire process. I am happy with my new vehicle More

by cwmomofboys3 Verified Customer Verified Customer

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Did everything online. The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everythin The salesman sent me links to vehicles around my price range and helped me pick my vehicle. The financial team gave me a call and explained everything to me online since I was 3.5 hours away. I showed up at the dealership 4 days later and they had everything ready for me. Took me an hour which included looking at the truck, and finishing up paperwork. Great and easy experience at a dealership which is VERY rare! 10/10 More

by Aron Teems Verified Customer Verified Customer

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I have been working with Richard Fuller since 2/1/22, when I first put my order in for my truck. Unfortunately, it was a long wait and I ultimately had to convert my order from a ‘22 to a ‘23 and there w when I first put my order in for my truck. Unfortunately, it was a long wait and I ultimately had to convert my order from a ‘22 to a ‘23 and there was no price protection. That was frustrating, but was not Richard’s fault. Richard was excellent to work with. Always very responsive when I had questions. Kept me informed of progress on my order and really made the purchase process easy. Really appreciated his help throughout my entire experience. I also had a really good experience working Kevin McKinnon. He was very responsive and professional in all my dealings with him. Kevin did a great job in helping me work through the aftermarket options. In particular, I was interested in a leveling kit, but was not approved for blue cruise. He called up his ready lift contact while I was in his office and we were able to chat with him about their testing with blue cruise and when they might approve for blue cruise. He also helped me the purchase of a bed cover and ceramic coating for my truck. Whenever I had a question he was very responsive and helpful. Finally, I dealt with Manny Diaz on the finance side. Very efficient process and able to get the deal done without hassle…even with a bit of a hiccup on my end with my credit access. More

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Great customer service. My husband and I went to look at a vehicle for him and we ended purchasing 2 vehicles instead of 1. Valeria Delgado made sure all our needs were me My husband and I went to look at a vehicle for him and we ended purchasing 2 vehicles instead of 1. Valeria Delgado made sure all our needs were met getting the vehicle we wanted and at the right price! She made the process very easy and quick. She is amazing! Will recommend Randall Reed to anyone looking to purchase a vehicle. More

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Fine dealership. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. Specific persons make the experience pleasurable. Had high expectations and the delivery fell short of that. More

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Absolutely amazing experience, from first call to driving off the lot! HUGE thank you to Lorena for recommending Darren!!! Darren and Kevin were so helpful with my experience! So attentive and patient wi off the lot! HUGE thank you to Lorena for recommending Darren!!! Darren and Kevin were so helpful with my experience! So attentive and patient with me. I was in a horrific accident and my Escape was totaled. I LOVE MY NEW BRONCO SPORT!!! More

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Fue una experiencia sencilla alegre fácil y un trato amigable agradable y será mi dealer favorito amigable agradable y será mi dealer favorito More

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My salesman Michael was excellent, polite, informative, but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what I was promised would take 30 min took 2-1/2 hrs. Buying a car takes way too long. my first car lease took 4 hours. More

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Planet Ford 59 is a great dealership to work with. The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as wi The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as with other dealers, they knock it out quick! Thank you so much for a great experience! More

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WORST DEALERSHIP to purchase a vehicle. I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and when contacted no phone call returned. I had to drive their and wait an unlimited time to get another temp tag. The dealership in turned registered the vehicle incorrectly and have yet to correct it 5 months later and I am still waiting on a call back. Also do not get the in store insurance thru Allstate. They cancelled my policy without a phone call etc due to so say insufficient founds when it was discovered the submitted payment thru wrong account and the saga continues. Stay Tuned More

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