Madolyn McPhail
Madolyn McPhail at Crest Volvo Cars
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Madolyn McPhail

Volvo Certified Delivery Coordinator

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
27 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

Languages Spoken

English English

5.0

27 Reviews

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27 Reviews of Madolyn McPhail

September 29, 2024

Dealership Rating
Employee Rating

Excellent service center! We just bought our 6th Volvo from Crest and the sales team were very sensitive to our needs and requests. More

by Jafranck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at our service center and that our sales team met your needs. Your continued trust in us means a lot, and we look forward to serving you for many more years to come!

August 05, 2024

Dealership Rating
Employee Rating

My experience was excellent. Gage walked us through the entire process and worked to get us the deal we wanted. You've earned a new customer. Highly recommend. More

by CMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Gage Rucker

Aug 07, 2024

Crest Volvo Cars responded

Thank you so much for your fantastic review! We're thrilled to hear that Gage provided you with an excellent experience and was able to secure the deal you wanted. Your satisfaction is our top priority, and we're delighted to have earned your trust and business. We look forward to serving you again in the future. Highly appreciate your recommendation!

March 23, 2024

Dealership Rating
Employee Rating

Mr. Locke Reynolds exhibits outstanding inter-personnel skills in establishing a relationship with the customer. Has the ability to get the client to "like & trust" him and his role within the dealership More

by skipsap1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Crest Volvo Cars responded

We are incredibly grateful for your kind words about Locke Reynolds! Building trust and positive relationships with our customers is a top priority, especially in the finance department. You're absolutely right, it's a crucial part of the car-buying experience. We're thrilled to hear Mr. Reynolds helped you feel comfortable and confident throughout the financing process. His ability to build rapport and trust makes a significant difference. Thank you for recognizing his talent and for letting us know how much you appreciate him! We'll be sure to pass your compliments on to Mr. Reynolds.

February 26, 2024

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Employee Rating

The dealership was great from the beginning experience to the end of the transaction. Worked with Juan, Jimmy, Madeline, and max and the whole crew was professional, warm, and made the process easy. More

by Candyberry2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Juan Perez Cepeda , Jimmy Crosby

Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

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Employee Rating

Crest Volvo cars has a great sales and finance team, made my purchase easy smooth. More

by nesttorma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Excellent in finding the car we wanted. Edward was great as was his boss. Financial advisor really seemed not happy to serve us and pushed too hard for a lease. More

by foxfrisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendoza, Rachael Mergott

Jan 16, 2024

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

November 07, 2023

Dealership Rating
Employee Rating

Great experience. Professional, knowledgeable and pleasant. Will recommend to our friends and family. A ok. More

by Brian.defrang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin , Justin Murren

Nov 10, 2023

Crest Volvo Cars responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support! Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence!!

August 07, 2023

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Employee Rating

Very good very good. Very good. Very good. Very good very good. Very good. Very good. Very good. Very good very good More

by doc Savage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen

Aug 11, 2023

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

July 31, 2023

Dealership Rating
Employee Rating

I love Crest Volvo. From purchasing a vehicle to the maintenance department. Both are great, which is important to me. Obviously, I love Volvos. I drove my last one More

by J. Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann , Braeden Breysacher

Aug 03, 2023

Crest Volvo Cars responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

July 10, 2023

Dealership Rating
Employee Rating

All the employees were courteous and attentive. I had a great conversation with the you man in the parts department while he looked up some information for me. Overall I had a great experience at More

by jesse.c.constante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Wiedmann

Jul 13, 2023

Crest Volvo Cars responded

Thank you so much for your review! We are so happy to hear that you had a good experience with us, and we are glad that we had the opportunity to serve you! We hope to see you again in the future!

1

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