Madison Messer
Madison Messer at Lexus of Chattanooga
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Madison Messer

Online Customer Engagement Specialist

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
6 Reviews

Dealership Experience

10 mos

Industry Experience

10 mos

5.0

6 Reviews

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6 Reviews of Madison Messer

September 14, 2024

Dealership Rating
Employee Rating

Michael Platt, as well as the rest of the team at Lexus of Chattanooga, made my car buying experience fun & easy. I reached out to this dealership a month ago; I have been impressed with every interaction More

by Slhover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt, Justin Hendrick , Allie McKamey

Sep 16, 2024

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Michael Platt and the rest of our team made your car buying experience enjoyable and easy. It’s fantastic to know that Michael’s knowledge, thoroughness, and kindness made such a positive impact. We’re delighted that you LOVE your RX350 and are willing to make the trip to Lexus of Chattanooga for service. Your recommendation means the world to us! If you need anything in the future, don’t hesitate to reach out. Enjoy every drive in your new vehicle!

August 19, 2024

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The best car-buying experience in my 35 years of purchasing automobiles! Led by Ralph Paty, the incredible team of Madison Messer, Josiah Sadek, and Justin Hendrick provided over-the-top service—ma More

by p23lindsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Justin Hendrick , Josiah Sadek

Aug 30, 2024

Lexus of Chattanooga responded

Thank you so much for your incredible feedback! We’re thrilled to hear that your car-buying experience with us was the best you’ve had in 35 years. It’s wonderful to know that Ralph Paty, Madison Messer, Josiah Sadek, and Justin Hendrick made such a positive impact on your purchase of a rare, customized vehicle. We’re proud to have a team that matches your excitement and energy, and we’re grateful for your recognition of their professionalism and dedication. Your satisfaction is our top priority, and we look forward to assisting you again in the future.

July 21, 2024

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Fantastic experience with an out of state / online transaction for the most part. Shopping around and given the runaround about pricing on the specific vehicle - they hit it out of the park. Contacted More

by camaroguy72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Marc Bales

Jul 25, 2024

Lexus of Chattanooga responded

Thank you for your fantastic review! We’re thrilled to hear that your out-of-state and online transaction went so smoothly and that Madison and Marc were able to provide you with exactly what you needed. It’s wonderful to know that their efforts made the travel worthwhile and that you had a top-notch experience with us. We truly appreciate your kind words and look forward to assisting you in the future. Thanks for choosing us!

June 15, 2024

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The ability to get started online and have a contact person (Marc) when I walked in definitely set the tone of the experience. Many of the staff worked with me on this purchase which made it near effort More

by Kids9596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Lexus of Chattanooga responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your purchase journey with Lexus of Chattanooga was seamless and enjoyable. It's fantastic to know that our online process and the assistance of Marc, Justin, and Allie helped set the tone and made your experience effortless. Providing quality service and a seamless experience is what we strive for, and we're delighted that you experienced just that. We truly appreciate your trust in us for your first vehicle purchase in 12 years, and we're confident that your NX will exceed your expectations in terms of quality and performance. Thank you again for choosing Lexus of Chattanooga. If there's anything more we can assist you with in the future, please don't hesitate to reach out.

June 15, 2024

Dealership Rating
Employee Rating

Marc was great to work with, and always available if I had any questions. He made sure I received the exact RX350 Hybrid that I wanted. I would highly recommend Marc to any of my friends. More

by sford815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Justin Hendrick , Josiah Sadek

Jun 17, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that Marc provided you with exceptional service and ensured that you received the exact RX350 Hybrid you wanted. We take pride in delivering personalized service and making sure our customers' needs are met, and it's wonderful to know that Marc went above and beyond to assist you. We truly appreciate your recommendation, and we'll be sure to pass along your kind words to Marc. Thank you for choosing Lexus of Chattanooga, and if you or your friends need anything in the future, Marc and our team will be here to assist.

April 19, 2024

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Employee Rating

Super quick and easy. Prescient service. Highly recommended to anyone in the market for a car. More

by eeverst
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 22, 2024

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you had a super quick and easy experience with us at Lexus of Chattanooga. Providing efficient and prescient service is what we aim for, and we're delighted that you found it highly recommendable to others in the market for a car. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you or anyone you refer in the future!

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