Madison Messer | Page 2

Absolutely a first class Dealership! Professional courtesy staff. I highly recommend them in every aspect! Professional courtesy staff. I highly recommend them in every aspect! More

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I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

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We received excellent care from Cody Clark and the team at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got jus at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got just the package, color and bench seat that we wanted! Justin and the tech team took all the time we needed to show us all the different features - my favorite the massaging front seats! Would highly recommend them! Thanks Lexus of Chattanooga! More

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Outstanding used car buying experience. Fair price, beautifully detailed vehicle, new facility, and friendly, professional staff. Fred Fortson went well beyond the expected level of service Fair price, beautifully detailed vehicle, new facility, and friendly, professional staff. Fred Fortson went well beyond the expected level of service to make the buying process as smooth as possible! More

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Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in business and not the norm anymore. I drove about 100 miles to make this purchase and am very glad that I did. I feel very confident that any questions or needs that I have in the future will be well taken care of in a friendly, knowledgeable and speedy manner. Many thanks to your team. More

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Tyler was wonderful and so easy to work with! I am in Clarksville and it was well worth working with the Lexus in Chattanooga. I highly recommend them. I am in Clarksville and it was well worth working with the Lexus in Chattanooga. I highly recommend them. More

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Amazing staff, excellent experience, would highly recommend and will definitely use again in the future! recommend and will definitely use again in the future! More

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A very well organized and professional dealership! The whole vehicle purchase experience was very pleasant! The whole vehicle purchase experience was very pleasant! More

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No pressure, all facts were on the table. I think Lexus sells itself. Super helpful and he spend a lot of time with us test driving several cars and getting the best deal possible I think Lexus sells itself. Super helpful and he spend a lot of time with us test driving several cars and getting the best deal possible More

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The sales manager and Tyler were honest, upfront and dependable. The finance manager was polite and did a great job of communicating our options. The tech guy was a wonderful addition to the process. He dependable. The finance manager was polite and did a great job of communicating our options. The tech guy was a wonderful addition to the process. He couldn’t have been nicer or more patient More

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