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Maddie Wojciechowski
Maddie Wojciechowski at Russ Darrow Honda

Maddie Wojciechowski | Page 3

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
208 Reviews

Dealership Experience

6 yrs, 4 mos

Languages Spoken

English English

4.8

208 Reviews

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208 Reviews of Maddie Wojciechowski

June 25, 2026

Dealership Rating
Employee Rating

Had a great experience. Staff were nice and courteous. My scheduled appointment was right on time .I loved the shuttle service , Karen was very nice shuttle driver. More

by Arco4dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Russ Darrow Honda responded

Thanks for sharing your feedback! We’re glad our team was courteous, your Honda CR-V service stayed on schedule, and the shuttle service met your needs. Maddie will be happy to share your kind words with the shuttle team. George Matthews george.matthews@russdarrow.com

June 24, 2026

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Employee Rating

The personnel was very friendly and and the oil change was done within the time. The representative told me it would be done . I appreciate the courtesy of Russ Darrell. More

by GERI.HOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Russ Darrow Honda responded

Thank you for your kind feedback. We’re glad our team provided a friendly experience and completed your Honda CR-V oil change on schedule. Please reach out if you need anything else in the future. George Matthews george.matthews@russdarrow.com

June 23, 2026

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Employee Rating

Very bad Extremely dishonest ppl Poor comnunication. Tries to rip off customer Not good place for service More

by majohombre
Recommend Dealer
No

Other Employees Tagged: Maddie Wojciechowski

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Jun 27, 2026

Russ Darrow Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. George Matthews george.matthews@russdarrow.com

June 19, 2026

Dealership Rating
Employee Rating

Very fast, able to text to schedule and get right in. Maddie was helpful and made sure to take care of my needs More

by aehoff
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Jun 19, 2026

Russ Darrow Honda responded

Thanks for sharing your experience. We’re glad the text scheduling made everything quick and you were seen right away. Maddie will be happy to know she took great care of your needs, and we appreciate you trusting us with your Honda Odyssey. George Matthews george.matthews@russdarrow.com

June 19, 2026

Dealership Rating
Employee Rating

I appreciate that video that is sent with the work that was done. The video gives you confidence that the work agreed upon is done. More

by tpatten1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar

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Jun 19, 2026

Russ Darrow Honda responded

It’s great to hear the video update gave you confidence that the agreed work on your HR-V was completed. Thank you for trusting us with your Honda and sharing your feedback. George Matthews george.matthews@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

Very helpful. Would have liked a phone call when the car was done instead of a text. More

by DANPEOT23
Recommend Dealer
Yes

Other Employees Tagged: Maddie Wojciechowski

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Jun 18, 2026

Russ Darrow Honda responded

Thank you for the five-star rating and for noting our team’s helpfulness with your Honda Accord Hybrid. Maddie appreciates your suggestion about a phone call when the work is finished and will share it with our service team. We look forward to assisting you again. George Matthews george.matthews@russdarrow.com

June 14, 2026

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Employee Rating

Very very good customer service. . very nice efficient and knowledgeable will highly recommend for service thank you Rachel More

by DERRICK.TAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar

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Jun 14, 2026

Russ Darrow Honda responded

We’re delighted your Honda Odyssey service was smooth and efficient. Rachel and our team appreciated the opportunity to assist you and share their expertise. Thank you for recommending us for service. George Matthews george.matthews@russdarrow.com

June 13, 2026

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Employee Rating

Maddie was great. The video of the work being done was very helpful. I was in and out in an hour! More

by DESEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 13, 2026

Russ Darrow Honda responded

It’s wonderful to hear how helpful Maddie’s video updates were. It’s great that your Honda CR-V service wrapped up within an hour. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

June 11, 2026

Dealership Rating
Employee Rating

Jon and everyone in the service department is amazing. Highly recommend them to everyone I know! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Alicia Love, Angela David

Print
Jun 11, 2026

Russ Darrow Honda responded

Thank you for recommending our service department. We’re thrilled to know the maintenance on your Honda CR-V Hybrid met your expectations. It’s been a pleasure assisting you and we look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 08, 2026

Dealership Rating
Employee Rating

Maddie was excellent. Made me feel confident that my needs were addressed and I appreciated her service suggestions. I am from the Quad Cities area and needed oil changed More

by toddkisner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 08, 2026

Russ Darrow Honda responded

Thank you for highlighting Maddie’s assistance with your Honda CR-V oil change and service suggestions while traveling from the Quad Cities. We appreciate your feedback about clearer narration during the undercarriage video and will share it with our technician team. We look forward to serving you again. George Matthews george.matthews@russdarrow.com

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