Mackenzie Albin
Mackenzie Albin at DePaula Ford
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Mackenzie Albin

BDC Manager

DePaula Ford

799 Central Ave
Albany, NY 12206

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4.5
120 Reviews

Dealership Experience

7 yrs, 8 mos

4.5

120 Reviews

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120 Reviews of Mackenzie Albin

April 17, 2025

Dealership Rating
Employee Rating

Very impressive service. Was not able to drive a car in for recall service. They came out to pick up car. Regarding sales, Glenn was very thorough In presenting an SUV th More

by JMLUBINSKI2
Service Price Transparency
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Recommend Dealer
Yes

April 02, 2025

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Luis always takes great of me! I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how More

by John F
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Service Communication
Recommend Dealer
Yes

March 23, 2025

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Pick up, delivery and service were professional, efficient and courteous. I continue to be completely satisfied. More

by kurt.bulson
Service Price Transparency
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Recommend Dealer
Yes

March 11, 2025

Dealership Rating
Employee Rating

I received a prompt reply to my online inquiry. They verified the vehicle was still available and transferred me to Glenn. Upon my request he recommended that I add mud flaps, all-weather mats and More

by mileslbr
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Recommend Dealer
Yes

Other Employees Tagged: Glenn Cummings, Tracie Johnson

February 19, 2025

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The service was good I liked it but it’s expensive a little bit thanx More

by kenderjoseph06
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Recommend Dealer
Yes

February 12, 2025

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DePaula Ford, and it's sales representatives Haroon and Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After t More

by pfmrampalma
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

December 21, 2024

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Employee Rating

Great place to do business with, cannot wait for the new service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! More

by PASECOR
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Recommend Dealer
Yes

December 18, 2024

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Luis is the best service advisor at Depaula Ford! I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis m More

by John F
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 02, 2024

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Easy and professional. Enjoyed the service visit. No issues whatsoever. Will continue with DePaula service. More

by reillyclint
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tracie Johnson, Haroon Matin

October 15, 2024

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Employee Rating

Fantastic experience overall. They really know how to take care of their customers, even when everything doesn't go as planned. More

by Jake Northern NJ
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Recommend Dealer
Yes
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