Mackenzie Albin

Luis always takes great of me! I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how I called him asking him to schedule an oil change for me. He asked when I wanted to bring my vehicle in. I told him 1st available slot. He said “ how about today, I can get that done for you”. Not only did he get me in 2 hours after I called but he recommended some services and offset the cost with my Ford Pass Points. Service at its finest, thanks Luis!! More

by John F Verified Customer Verified Customer

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Pick up, delivery and service were professional, efficient and courteous. I continue to be completely satisfied. efficient and courteous. I continue to be completely satisfied. More

by kurt.bulson Verified Customer Verified Customer

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I received a prompt reply to my online inquiry. They verified the vehicle was still available and transferred me to Glenn. Upon my request he recommended that I add mud flaps, all-weather mats and They verified the vehicle was still available and transferred me to Glenn. Upon my request he recommended that I add mud flaps, all-weather mats and a bed liner. Monday morning inquiry, vehicle delivered to Vermont Friday morning with the accessories. Great service and communication. Thanks to all involved. More

by mileslbr Verified Customer Verified Customer

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The service was good I liked it but it’s expensive a little bit thanx little bit thanx More

by kenderjoseph06 Verified Customer Verified Customer

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DePaula Ford, and it's sales representatives Haroon and Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After t Nick, were very helpful throughout a difficult sales process. Haroon directed me to the appropriate 2024 Maverick XLT model to meet my needs. After that sale was held up due to a stop sale order, Haroon kept me appraised of it's status, and Nick later directed me to an appropriate 2025 model as a substitute. Nick was professional, helpful and efficient in concluding my purchase. I found all of the sales team at DePaula to be wonderful to work with, and would gladly recommend DePaula Ford to anyone looking to buy a new vehicle. More

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Great place to do business with, cannot wait for the new service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! service center. Luis Correa is truly a great asset for your business...Merry Christmas and Happy New Year !!! More

by PASECOR Verified Customer Verified Customer

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Luis is the best service advisor at Depaula Ford! I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis m I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis managed to fit me in. I was in and out in less than 1 hour. Luis always goes above and beyond to ensure I’m satisfied. I can’t thank Luis enough for the wonderful service he has given me over the past 3 years! If you bring your car into service, ask to speak to Luis. You won’t be disappointed! More

by John F Verified Customer Verified Customer

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Easy and professional. Enjoyed the service visit. No issues whatsoever. Will continue with DePaula service. Enjoyed the service visit. No issues whatsoever. Will continue with DePaula service. More

by reillyclint Verified Customer Verified Customer

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Fantastic experience overall. They really know how to take care of their customers, even when everything doesn't go as planned. They really know how to take care of their customers, even when everything doesn't go as planned. More

by Jake Northern NJ Verified Customer Verified Customer

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The sale was more my doing then their 's. There was very little discount where I expected more given the end of the month and season. The 2025 models are coming out now. I am still not sure a There was very little discount where I expected more given the end of the month and season. The 2025 models are coming out now. I am still not sure about some aspects of the truck. I was not briefed on benefits going forward until I asked. I asked for an earlier appointment to rap up the deal. I was made to wait. Time will tell if the truck meets my expectations. Free car washes going forward might be a nice benefit. More

by steveorjel Verified Customer Verified Customer

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