Mac Cumbur | Page 13

Awesome experience, the people are very knowledgeable and polite. Just a few words to describe my experience, polite. Just a few words to describe my experience, More

by magwoodmichele2@gmail.ço Verified Customer Verified Customer

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Never again well I go back there Tony lied to me and soild me other car never ever I well not go back there soild me other car never ever I well not go back there More

by ronwho49 Verified Customer Verified Customer

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Took my car to KIA West on Colonial Road 30K maintenance and oil change. They took the car quickly and examined it and explained what needs to be done. They were very professional and organized. They worked and oil change. They took the car quickly and examined it and explained what needs to be done. They were very professional and organized. They worked on my car and took care of it quickly. At the front desk Brett Communicated with me regularly and updated the status, also manager Marc and Gabriel also stop by and ensure that I was taking care of. It’s a great dealer to visit. More

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Excelente people very hepfull soecial thanks to paula Carlos and amas .they hep sumuch thanks agin Carlos and amas .they hep sumuch thanks agin More

by irisrsrobles1954 Verified Customer Verified Customer

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Not a pleasant experience. When booking appt. I was told recall would take 2 hours, but when I arrived at 10:30am for my appt, Keira told me I would need to leave the vehicle When booking appt. I was told recall would take 2 hours, but when I arrived at 10:30am for my appt, Keira told me I would need to leave the vehicle overnight. She explained that the entire floor of the car needed to be pulled up so all seats taken out. Luckily an employee came by and when she asked him "it will be until tomorrow right?" He corrected her and said no it could be done today. She then says well we can get it done by 3pm. Then she was typing up my work order but also answering her phone, sending voice texts and I noticed my check in with her was taking longer than the other reps. Then after she printed my order she seemed confused and passed the papers to another agent but those were actually my work order. She was just over multitasking, making mistakes and taking way longer checking me in than necessary. Another client returned and was behind me and she also addressed him asking where was the tag she gave him. If you have someone you are working with, then please take care of them from beginning to end before taking care of the next person. And check with the service employees about the time the recall would take before incorrectly telling us for it to stay overnight. I live 40 minutes away and it would have been extremely inconvenient to have someone get me there and back. More

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Pretty good experience with James Brown. Usually buying a car is such a painful experience but they made it not so much. Usually buying a car is such a painful experience but they made it not so much. More

by dbhilmes Verified Customer Verified Customer

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Very friendly helpful and caring made everything easy I will definitely recommend this dealership to my friends will definitely recommend this dealership to my friends More

by mforbes894 Verified Customer Verified Customer

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Thanks for your services and patience because if it wasn’t for Gateway kia putting customers first wasn’t for Gateway kia putting customers first More

by JAURITAPOOLE533 Verified Customer Verified Customer

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Not pushy and nice to deal with. The salesperson takes the time to make sure you are getting what you want The salesperson takes the time to make sure you are getting what you want More

by jgay0630 Verified Customer Verified Customer

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Elizabeth, Kiera, and Gabriel were wonderful in the Service Department. Thank you for all of your assistance. Service Department. Thank you for all of your assistance. More

by MG Verified Customer Verified Customer

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