Lyndi Sage - Walker

bent over backwards to make a deal . .. did not negotiate and told salesmsn price was not my concern, vehicle (hybrid) is....salesman said all his hybrid's were Mavericks and he staged on .. did not negotiate and told salesmsn price was not my concern, vehicle (hybrid) is....salesman said all his hybrid's were Mavericks and he staged one at the sales door - walked around and noted i did not see a Maverik badge - he said come to rear and pointed to a small badge at lower right rear that I could not see - poor eyesight ...he then said more were on the lot so we drove around ... at no time did he say these vehicles were not Mavericks... one was of some interest but in had a moonroof and black painted wheels which I DID NOT WANT ... he then tried to sell me for at last the 3'rd time a unit in a customer's possession that went belly up and assured me it was EXACTLY what I wanted including wheels ... I reluctantly agreed to look at it but needed to inspect BEFORE purchase...salesman left and returned with a small post-it note with a price on it for us to take to your financial rep ... he had me sign some papers which i had no time to read... then salesman said he would get the vehicle back for my inspection and begged me to close the deal before month-end ...this i did not want to do with Halloween --- I relented and drove to your shop that next evening wth check in hand - upon arrival salesman asked to hold check while I inspected vehicle ..a big mistake as he disappeared and had the check processed BEFORE I inspected vehicle. Walked around vehicle then he told me it has a moonfoof (same color as body and undetectable w/ my color blindness). I DID NOT want the moonroof and at no time did he tell me the vehicle was NOT A MAVERICK!. We left to return my rental car and deliver the vehicle to my home w/o any contact with your financial person and no Biil of Sale, etc (got after many requests 3 weeks later). Only found out vehicle was an Escape and not a Maverick when I contected my insurance company. Manager said he could not refund moonroof cost because vehicle purchased previous month (10/30/25).although Bill of Sale says 10/29 which I did not get until 3 weeks later and many requests. Signing-off but there is more unsatisfactory dialog and actions that i would be pleased to discuss including outragious cost for custom upholstery. More

by danbjr Verified Customer Verified Customer

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I had a lot of good experiences at planet ford in humble they have always worked with me an treated me fair they have always worked with me an treated me fair More

by P_OLIVARES Verified Customer Verified Customer

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Excelente servioo personal amable eficiente , atienden correctamente recomiendo planet ford en humble tx st. Manny Diaz exelente servicio en refinanciamient. correctamente recomiendo planet ford en humble tx st. Manny Diaz exelente servicio en refinanciamient. More

by ANAVEGA2176 Verified Customer Verified Customer

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The Service Department was very professional and helpful. Got my truck fixed & Lyndi was very helpful! Got my truck fixed & Lyndi was very helpful! More

by STEVE Verified Customer Verified Customer

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Everyone great , Richard B great , finance group great , top to bottom will be back for more top to bottom will be back for more More

by MICHUFF Verified Customer Verified Customer

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Lindy/ Service team did an Amazing job of taking care of my issue 8/07 my issue 8/07 More

by TOMICAHENSON Verified Customer Verified Customer

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I have purchased 3 vehicles from plant Ford, I am very satisfied with the service! satisfied with the service! More

by groovyconnie3 Verified Customer Verified Customer

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Greatest dealership I experienced in the last 20 years. I have owned chevy trucks for the past 20 years. I was on my way to buy another Chevy and I stopped by Randle Reed the rest is history. Thanks to my I have owned chevy trucks for the past 20 years. I was on my way to buy another Chevy and I stopped by Randle Reed the rest is history. Thanks to my salesman and his boss Ms. Lyndi they made me a happy owner of my new Ford truck. Love you guys Tommy More

by tl_burrell Verified Customer Verified Customer

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Although I was not pleased with the service time I received for my car, the assistance they provided to make up for that really helped. Lyndi was very helpful also with her follow up and what she was received for my car, the assistance they provided to make up for that really helped. Lyndi was very helpful also with her follow up and what she was able to offer me as well. More

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In all my years of purchasing vehicles, this dealership was the best experience I’ve ever had. No pressure, just listened to what I wanted (& didn’t want) and found the vehicle that fit my requests. Zachar was the best experience I’ve ever had. No pressure, just listened to what I wanted (& didn’t want) and found the vehicle that fit my requests. Zachary did an amazing job! Thank you for being a breath of fresh air as car shopping goes! More

by legerpartyof3 Verified Customer Verified Customer

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